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Project Analyst
American Express
Florida, NY, United States
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Data Analyst, Customer 360 Team
“Customer 360” team is a newly formed team within Enterprise Digital Applications and Platforms group, created with the vision of building an AXP-wide capability (Customer 360), which allows us to clearly distinguish customers from prospects for both consumer and commercial. This will fundamentally reshape our ecosystem and the way we engage with our customers by leveraging Amex internal/external data assets, world-class machine learning algorithms and Big Data environment. This capability will also provide a comprehensive view of the entities that have a relationship with American Express blue-box and will be the central place for all key demographic data for our customers, serving the needs of various stakeholders & use cases across Risk, Fraud, Marketing, Servicing and other parts of the organization.
The incumbent will lead the end to end transformation of this capability on Big Data Platform, and play a central role in managing the requirements in terms of data ingestion, performing analytics, variable development & implementation in Organized Data Layer, real time data capabilities, model implementation, capacity management and data APIs. Our team collaborates with Product Owners to create and prioritize solutions. You will be challenged with identifying innovative ideas and potentially proof of concepts to deliver against the existing and future needs of our internal customers. This is a very exciting opportunity to join an organization leading fundamental transformation within American Express
Qualifications
This high energy individual must have the following qualifications:
• Hands-on with data analytics, SQL, Big Data environment
• Comprehensive knowledge of Amex Core Capabilities a plus
• A 'change agent' with ability to manage and drive large scale transformation using Agile Methodology
• Self-starter who is able to combine exceptional strategic and critical thinking skills with ability to diagnose customer needs and propose analytic based solutions
• Excellent Requirement Management skills and enabling data exchange using APIs and agile methodology
• Proven ability to adjust quickly to shifting priorities, multiple demands, ambiguity and rapid change
• Ability to communicate, both written and verbal, with people having diverse professional backgrounds and confidently present to senior management
• Ability to interface effectively with various business and technology partners.
• Strong quantitative skills with hands on experience analyzing large amounts of data to identify patterns/insights and generate actionable recommendations with measurable value
• Demonstrated success building and leveraging strong relationships to influence outcomes
• Demonstrated people leadership skills with ability to work across multi-cultural teams located in different time zones and geographies
• Willingness to travel up to 25%
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.
ReqID: 19005226
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Mar 22, 2019, 4:47:15 PM