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Infrastructure Specialist
BancorpSouth
Baton Rouge, LA, United States
Job Details - this job has expired, please see similar jobs below
You want to succeed. We want to succeed. Let’s do it together.
The success of any business relies upon its ability to match opportunities with the right resources - and most importantly, the right people. BXS Insurance (BXSI) provides Commercial, Employee Benefits, and Personal insurance brokerage and consulting services throughout the United States.
There are many things to consider when deciding on your next employer. Do you want a job where you earn a paycheck? Or do you want a CAREER with a company that values their employees as well as the communities that they are in? At BXSI, we are more than just a work place. We are a company that prides itself on values and the people that we employ.
Start your search for a career with BXS Insurance.
Primary Function: The Infrastructure Specialist is responsible for providing technology support and maintenance to internal employees. This position works under direct supervision and maintains data communications equipment, troubleshoots hardware and software problems, and responds to inquiries from end-users. Typically reports to the Senior Manager, Training.
Primary Responsibilities:
• Provides high-quality end-user support to users working in our offices and virtual/remote workers
• Assists with maintaining departmental documentation and records
• Interfaces and works alongside vendors and third-party service providers
• Pro-actively makes recommendations for improvements to infrastructure and technological environment
• Some off-hours availability will be necessary to respond to system outages, perform system upgrades/maintenance, etc.
• Overtime work, as needed
• Other duties as assigned.
Qualifications
• Education/Designations
◦ High school diploma or equivalent
• Skill Requirements
◦ Experience and proficiency using Microsoft Word and Excel
◦ Excellent verbal and written communication skills
◦ Ability to communicate analytical and technical content in an easy-to-understand way
◦ Must be able to communicate effectively with internal employees at all levels of the organization
◦ Ability to work with numbers including basic calculations
◦ Possess a willingness to learn new technologies and adapt to dynamic environments
◦ Organizational and time management skills
◦ Ability to work in a team environment
◦ Self-starter with the ability to be flexible
◦ Detail oriented
• Physical Requirements
◦ Ability to stand or sit at a workstation during a standard workday
◦ Ability to operate a computer and other office productivity machinery, such as a calculator, copy machine and printer
◦ Ability to move about the office to access office machinery and supplies
• Mental Requirements
◦ Ability to work and meet challenging deadlines and expectations
◦ Job entails meticulous attention to detail.
◦ Must perform well with frequent interruptions or distractions
◦ Ability to quickly adjust priorities, focus and direction as circumstances dictates
BXS Insurance is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, disability, veteran status, genetic information or any other status protected under applicable local, state or federal nondiscrimination laws.