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Systems Consultant
RSM
Chicago, IL, United States
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Responsible for the overall production systems software including engineering, implementation and integration, and technical services and support. Designs, implements/installs, maintains, and administers infrastructures including hardware, software, and various configurations. Monitors overall performance to proactively identify potential issues and tune appropriately. Performs root cause analysis on failed components and implements corrective measures. Works with others to establish and improve procedures. May have sole responsibility for projects and participate in disaster recovery exercises. Generally focuses on projects for one or more of the following disciplines: Unix, Windows, storage, reporting, testing, middleware, or other software.
• Monitors the level 3 helpdesk problem ticket queue and responds to end-user questions and inquiries. They are also a part of the System Operations on-call rotation
• Manage and provides technical assistance and engineering support to enterprise monitoring systems such as SCOM, Orion, and Hyperic
• Work with internal project development teams during upgrades and installation of existing and new systems
• Manage and Support Active Directory Users and Computers, Login Scripts and Group Policies
• Support and maintain various aspects of the E-Messaging Systems
• Manage and Maintain the integration of user provisioning across various systems
Basic Qualifications
• 4-year college degree in a related field or equivalent experience
• 1-3 years experience administering some or all of the following
• Microsoft Server and Active Directory technologies
• System Center Operations Manager
• Visual Basic or Windows PowerShell
• Symantec Anti-virus and/or other Antivirus applications
• Administration of Microsoft Exchange, Instant Messaging and Web
• Microsoft Certification or Preferred Knowledge
• Strong knowledge of Microsoft Operating Systems including Windows Server 2003, MS SQL Server, DNS, and Active Directory
• Strong knowledge of IT infrastructure, messaging, and directory services