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Telephone Banker
First Citizens Bank
Raleigh, NC, United States
Job Details - this job has expired, please see similar jobs below
• In compliance with established policies and procedures sell all retail/business products of the Bank.
• Follow-up, cross-sell Bank products and services, and provide information concerning Bank services and products all via the Banks Direct Telephone Banking.
• Support the Telephone Mortgage, Online and Service groups, as necessary.
Position Requirements:
Basic Qualifications:
High school diploma or GED and less than 1 year of customer service experience.
Additional Requirements:
• Must complete federal registration and annual renewal as required by the SAFE Act.
• Persuasive verbal and written communication skills.
• Ability to coordinate various products and sales promotions within multiple states.
• Ability to excel in a high paced telephone sales environment.
• Ability to coordinate with different branches, banks, customers, vendors, attorneys and appraisers.
• Ability to navigate through multiple software applications at one time.
• Proficient in Microsoft Office products.
Other Preferred Qualifications:
4 year college degree preferred.