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Quality Manager
Jones Lang LaSalle
Parsippany, NJ, United States
Job Details - this job has expired, please see similar jobs below
Job Summary
Collaborative supporter and a member of the Operations Team with the objective to provide world class operational service delivery to the client’s portfolio and customers.
Job Responsibilities
Program Management/Operations
• Lead programs to create value for client to ensure program deliveries meet or exceed expectations
• Build successful relationships within the COE and other client personnel to promote confidence, forward planning and best practices
• Provide management and leadership direction for the design, development and implementation of programs
• Collaborate with account wide team and proactively share and reapply all learnings, successes and best practices.
Reporting
• Manage and report on critical & key performance measurements
People Management
• Effectively lead staff by clearly communicating expectations, accountabilities and providing performance feedback for continuous improvement.
• Mentor, develop and train peer and direct report team members.
Other
• Any and all other duties and tasks assigned.
Knowledge, Skills & Abilities
Education/training
• 4 year degree in science or technical discipline
Years of relevant experience
• 2 years required; 2+ years preferable
Skills and knowledge
• Background composting technical documentation
• Work independently and within a team
• Communicate effectively with technical, quality assurance and other personnel
• Proficient in Word, Excel and other Microsoft Office Suite programs
• Ability to recognize and diagnose trends and patterns
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