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Disability Claims Specialist
MetLife
Bloomfield, CT, United States
Job Details - this job has expired, please see similar jobs below
Role Value Proposition:
Responsible for providing exemplary customer service by processing group short term disability income insurance claims in a timely and accurate fashion.
Key Responsibilities:
• Follow established claim policies and practices to resolve claims and issues and make determinations.
• Identify and obtain missing information and input into system.
• Respond to inquiries, handle outbound calls needed, handle customer escalations.
• Manages an assigned caseload of minimally complex claims.
• Develops and maintains strong working relationships with internal and external customers.
Essential Business Experience and Technical Skills:
Required:
• High School Diploma
• 2 to 4 years of relevant experience
Preferred:
• Basic knowledge of STD, LTD, group disability, workers compensation, ERISA, social security, and state laws.
• Moderate customer focus and management.
• Basic knowledge of multiple systems and technology resources.
Travel
Not applicable