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Claims Representative
Progressive
Maitland, FL, United States
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Claims Adjuster Trainee
Our Claims Adjuster Trainees help our customers get back on the road after an accident. This can be a stressful time for our customers, so we're looking for people with a passion for helping others.
As a Claims Adjuster Trainee, you'll have the opportunity to put your customer service, problem solving, and organizational skills to good use. From an office environment and primarily via phone, you'll gather details, investigate accidents, and manage the claims process.
We'll teach you the insurance stuff-you'll start out with two weeks of training where you'll learn about insurance contracts and property damage. We just ask that you be willing to work hard in a fast-paced and ever-changing environment. In exchange, we'll give you some pretty nice perks.
Pay: $45,500 - $48,500
Location: Altamonte Springs or Maitland, FL
Training Schedule: Monday – Friday, 8am to 5pm
Work Schedule: Required work days will be Monday, Friday & Saturday, along with two additional work days during the week. Start time may be 8am or 9am, depending upon business need.
Duties & Responsibilities:
• Determine liability (who's at fault for the damages)
• Interview customers, claimants, and witnesses
• Partner with appraisers/estimators to manage vehicle repairs
• Negotiate with customers and other insurance carriers
Qualifications:
• Bachelor's degree or a combined total of five years of work experience and/or college education
• Work or educational experience must include:
◦ Making decisions
◦ Solving problems
◦ Planning, prioritizing and organizing
◦ Effectively communicating verbally and in writing
◦ Customer service
◦ Valid driver's license
• Bilingual in Spanish preferred
Benefits & Perks:
Progressive offers the confidence and stability that comes with working for a growing, always evolving organization. Progressive employees also benefit from:
• Annual gainshare bonus of up to 16% of your salary; Progressive rewards each of us with an annual bonus based on company performance
• 401k which includes dollar-for-dollar company match of up to 6%
• Paid training, tuition assistance and career development
• Diverse, welcoming culture with Employee Resource Groups
• Dedication to work/life balance including beginning to earn paid time off after your first two weeks
• Wellness program with discounts & rewards and the standard benefits (medical, dental, vision)
Apply today!
Equal Opportunity Employer