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Operations Change Management Manager
Freddie Mac
Mc Lean, VA, United States
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Position Overview
The Treasury Change Management organization within the Enterprise Operations Division is responsible for managing projects and assisting in program initiatives that have impact across the Freddie Mac enterprise as it relates to Treasury Operations. The Group leads initiatives in close partnership with teams across all of Freddie Mac’s lines of business as well as Information Technology and our internal lines of defense (enterprise risk management and internal audit) to address operational risks, issues and process improvements.
Qualifications
•As a project manager, have overall accountability for implementing a portfolio of change initiatives across all phases of project work.
•Manage project scope, schedule and budget for assigned projects independently and as part of a team.
•Manage and track action items, issues, and risks associated with assigned projects. Follow up on items with appropriate parties to ensure their resolution and/or escalate issues in a timely fashion
•Lead development of required project artifacts consistent with Freddie Mac project management methodology (e.g., charters and scope, workplans, resource planning, risk and control assessments, issue logs)
•Conduct weekly project status meetings, provide status updates to management on regular basis
•Analyze new products and enhancements, including new offerings in up and downstream systems, assess impacts on Treasury Services, and develop/implement operational changes to be made.
•Define business requirements to capture business area (customer) needs and guide new change initiatives.
•Facilitate resolution of obstacles that emerge along the way to drive projects forward
•Work with Treasury Services business leads to develop user acceptance testing strategies, test plans, and test cases, and support execution (and documentation) of UAT testing
•As part of the change management team, develop long-term strategy for improvements to processes and technology
•Work, in partnership, with internal and external stakeholders, including close partnership with IT and with external vendors and partners.
•Typically has 8-10 years related experience
Closing Statement
Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you’ll do important work for the housing finance system and make a difference in the lives of others. Freddie Mac is an equal opportunity and top diversity employer. EOE, M/F/D/V.