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Loan Servicing Specialist
Chemical Financial Corporation
Midland, MI, United States
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JOB SUMMARY
This individual will perform a variety of duties mostly related to reconcilements, loan renewals, modifications, extensions and un-posted items as it relates to all loan programs. Also includes general maintenance and balance of loan accounts. S/he must have the ability to make routine decisions as it relates to loan transactions such as cash items and unposted to make sure the transaction is applied to correct customer. They will seek approval on complex and unusual situations.
REQUIRED KNOWLEDGE AND SKILLS
• High school diploma or equivalent required
• Associate's degree preferred
• 1 - 3 Years experience in function
• 1 - 3 Years experience in industry
• Demonstrated working knowledge of loan documents
• Self-motivated and ability to work independently
• Strong attention to detail and accuracy
• Proficient in using the computer and computer software including Word and Excel; 10 key calculator and Bankway loan applications
• Good organizational skills and problem solving skills
• Must have proficient verbal and written communication skills
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Completes reconciliations daily
• Clears all loan un-posted items within established timeframes
• Processes all loan maintenance (including all loan modifications and renewals)
• Monitor specific loan reports and take action when necessary
• S/he will be cross trained on all account maintenance workflow for the department
• Accurately and promptly process transitions and respond to requests for information, while maintaining standards with various loan requirements
• Answers calls from internal and external customers with account related questions
COMPANY OVERVIEW
As a Chemical Banker, you will join other professionals who share our community banking philosophy of making a positive impact where we live, work and play. You will be a part of a growing community bank that believes in the dreams of its customers and employees alike. With Chemical Bank, you will make a difference in your community while enjoying excellent benefits and top career opportunities. Visit our Careers Page for more information.
Chemical Bank is an EEO/AA employer for minorities, women, gender identity, sexual orientation, veterans, and individuals with disabilities.
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