This job has expired, please see additional jobs below
Senior Product Manager, Commercial Systems
TSYS
Austin, TX, United States
Job Details - this job has expired, please see similar jobs below
Every day, the people of TSYS® and Netspend® improve lives and businesses around the globe through payments. We make it possible for millions of people to move money between buyers and sellers using our payments solutions including credit, debit, prepaid and merchant services. We are "People-Centered Payments", and our team has the unique opportunity to help create a world in which payments make people's lives easier and better. This is both a tremendous honor and an important responsibility for those who accept the challenge. If you are looking to make a valuable difference for people everywhere — and for yourself — we may have the right place for you.
The Commercial Sr. Product Manager is responsible for managing the products throughout the product lifecycle. Define the product vision, and work closely with sales channels, marketing, operations, to deliver winning products and ensure that the company strategy, and client and customer satisfaction goals are met.
Responsibilities
• Define the product strategy and roadmap for Netspend Commercial platform’s products and systems: client interfaces and portals, disbursement and incentive cards, 1099 products
• Analyze customer behavior to provide competitive analysis for market requirements documents and launch plans
• Create financial models to evaluate opportunities and determine ROI
• Partner closely with legal and compliance to gather requirements and plan for ongoing regulatory considerations
• Serve as the internal and external evangelist for your products, working with the sales and account management channels, customer service, issuing banks, and compliance
• Analyze potential vendor relationships and, where necessary, manage existing relationships
• Interface with customers through field research, usability studies, and surveys to identify/prioritize product needs and ensure industry-leading products
• Identify, track, report, and act on key product success metrics
• Lead cross-functional design, development, marketing, and business development teams to drive growth in feature usage and adoption
• Collaborate with the feature owners to define clear product requirements in an Agile environment
• Work with internal and external customers to uncover key needs and actively manage bug/enhancement requests
Skills/Education/Experience
• Bachelor’s degree in marketing, advertising, or business; MBA preferred
• 7+ years payments industry experience
• 3-5 years in product management or similar role
• Demonstrated success leading product strategy from concept to launch to sunset
• B2B product management experience preferred
• Ability to see the big-picture/vision, with the drive to make that vision a reality
• Experience presenting to and influencing all levels of the organization including C-level executives
• Strong negotiation, leadership, and written and verbal communication skills, and experience working in a collaborative team environment.
• Must enjoy spending time in the market (with customers and clients) to understand their problems and find innovative solutions for the broader market
• Experience authoring clear and actionable requirements in a high-urgency, deadline-driven environment
• Ability to statistically analyze large volumes of product and feature performance data to deliver actionable, business-relevant insights
• Ability to travel at least 10%
• As provided in Netspend's background check policy, eligible candidates may be subject to drug, criminal history, and credit checks, which will be conducted and used in accordance with applicable local, state, and federal laws
Not Ready to Apply? Join Our Talent Community!!
US Applicants:
TSYS is an equal opportunity employer (EOE) committed to employing a diverse workforce and sustaining an inclusive culture. For more information about your rights, click here.
Qualified individuals with disabilities may be entitled to reasonable accommodations to assist in their pursuit of employment with TSYS. This includes assistance in completing the job application (online or otherwise) and reasonable accommodations during the hiring process.
EOE/Minorities/Females/Vet/Disability
Outside of US Applicants:
TSYS is committed to diversity and equal opportunities for everyone. We are committed to ensuring that all job applicants and team members are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, age or any other characteristic prohibited by law. For more information, please refer to our Code of Business Conduct and Ethics, found here.