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Loyalty Program Intern
American Eagle Outfitters
Pittsburgh, PA, United States
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The Loyalty Program Intern is responsible for supporting the strategic execution and management of the multi-tender loyalty program, AEO Connected. Together with the Sr. Manager, Loyalty Marketing, this position will collaborate with internal partners and vendors to shape and execute the strategic vision of the loyalty program, to ultimately drive customer acquisition, engagement, and retention (trips/spend).
RESPONSIBILITIES:
•Work with cross functional partners to deliver on key project elements related to the loyalty program.
•Contribute to the medium and long term strategy development process for the overall program
•Understand and help deliver key reports relating to the health of the program and our customer base
•Gain a deeper understanding of how Loyalty, Credit and Customer Relationship Management play a vital role in the company’s success
QUALIFICATIONS:
•Students are eligible after completion of their Junior year at a 4 year college or university
•Preferred majors include a Business related degree, specifically Marketing
•Minimum GPA of 3.0 required
•Passion for retail and knowledge of AEO, Inc. family of brands
•Strong business acumen through classes, internships or prior work experience
•Strong organizational, prioritizing, interpersonal, problem-solving and presentation skills
•Strong verbal and written communication skills
•Demonstrated collaborative skills and ability to work well within a team
•Ability to work within a fast-paced and deadline-oriented environment
•Self-motivated with critical attention to detail, deadlines and reporting
•High degree of proficiency in MS Office Suite
•Must accommodate living and working in the area for 10 weeks in June-August 2019
American Eagle Outfitters is an Equal Opportunity Employer