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Public Relations Manager - Business & Tech
Stitch Fix
San Francisco, CA, United States
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ABOUT THE TEAM
The most successful companies are brilliant storytellers that put their products, their people and why they matter at the heart of every communication.
Reporting to the Director of Corporate Communications, you will join a growing team working to reimagine communications at Stitch Fix. Our goal is to engage, educate and inspire all our audiences around Stitch Fix’s vision for a more people-centric future of retail.
The Communications team works across corporate, technology, consumer and internal communications. Externally facing teams support our media relationships and speaking events, and align with our marketing team to tell the story of Stitch Fix and the clients we serve. Internally, we work alongside our People and Culture team, as well as Stylist Communications, Customer Experience and our event planners to create effective, authentic and relevant communications that support our employees and bring our culture to life.
ABOUT THE ROLE
As PR Manager, you will be responsible for leading Stitch Fix’s external tech communication efforts with media, highlighting the myriad ways in which Stitch Fix is a leader in its field, our innovative approach to problem-solving, and how data science permeates our entire business to ultimately deliver a better client experience. You will also support business communications around key milestones, including company profile pieces and quarterly earnings. You will help connect our model and our brand with the millions of people in the U.S. who get up and get dressed every morning, and could use Stitch Fix to help them find what they love.
You will help set the strategy for external communications, aligning with business goals, and partnering closely with our marketing leadership to drive the business. This is a media focused role, and you will use your outstanding media relationships to expand the reach and relevance of Stitch Fix, and to create communications platforms that help define Stitch Fix’s unique approach to retail.
You will help lead, develop and provide focus for the communications team, and for our agency partners. You will be instrumental in building the team for the future.
YOU’RE EXCITED ABOUT THIS OPPORTUNITY BECAUSE YOU WILL…
• Lead all technology communications at Stitch Fix --you will help define the tech communications philosophy, set strategy for technology communications, and expand our relationships with technology reporters. You will also strategically leverage tech communications to drive our broader business narrative and support our corporate goals.
• Be a key partner for business communications--you will support Stitch Fix’s business media relations strategy, put your media relations talents to use to amplify business milestones, and work closely with our corporate PR agency.
• Leverage your network--you will use your relationships with media, influencers, events organizers and other communications professionals to tell the right stories at the right time. You will constantly develop new media contacts and identify opportunities to spread the Stitch Fix story. You will ensure Stitch Fix is represented at strategic industry events by securing speaking opportunities and media briefings, and prepare our spokespeople to show up as their best selves.
• Be a trusted partner--you will interact with the Stitch Fix leadership and management team often. You will own and build trusted relationships with stakeholders across our business to deliver on your strategy. You will be an advocate for the brand and the communications functions with media, events organizers, advocates and influencers.
• Have scope and flexibility to be autonomous and creative--you will have the room to rethink the ‘what, why and how’ of our tech and business communications approach, and then deliver on your ideas.
• Be part of a bold new approach--we are transforming retail with an entirely new model that redefines the way humans and machines work together.
• Impact the whole company--your work will represent Stitch Fix, our vision, our technology and our people. It will engage, inspire and motivate all of us.
• Be part of a strong, vibrant and diverse culture--you will be eager to be a part of a culture that is supportive, inclusive, and encourages new and novel approaches.
WE’RE EXCITED ABOUT YOU BECAUSE…
• You are have the right breadth of experience--you have 8+ years of experience in communications, ideally in tech or corporate retail, with a focus on media relations
• You are an outstanding storyteller--you are capable of taking information and insight to build a compelling narrative. You’re an expert at translating nuanced, complex concepts into broadly digestible content. You think in soundbites, and you have a strong gut instinct for that amazing angle. You know just what pitch will hook just which reporter. You demonstrate excellence in communication across different mediums and audiences.
• You have an incredible network--you have a demonstrated ability to build strong relationships across the media landscape, especially with tech and business reporters. You can leverage those relationships to foster connections, gain insight and ultimately deliver compelling communications for Stitch Fix.
• You can collaborate across teams--you demonstrate leadership and strong decision-making skills, but you also have empathy for co-workers, value input, and are comfortable working through ambiguity to make progress.
• You are a self-starter--you’re used to working in a fast-paced environment and possess a keen sense of what needs to happen and the energy to do it--from strategy and prioritization, to attention to detail and results-driven mindset. In short, you get things done.
• You are passionate about what you do--you’re curious to learn, your value a feedback-oriented culture, and you are excited about what you could make possible at Stitch Fix.
WHY YOU’LL LOVE WORKING AT STITCH FIX
• We are a group of bright, kind people who are motivated by challenge. You can be your authentic self here, and are empowered to encourage others to do the same!
• We are a successful, fast-growing company at the forefront of tech and retail, redefining our industry for the next generation
• We are a technologically and data-driven business
• We are committed to our clients and connected through our vision of “transforming the way people find what they love”
• We love solving problems, thinking creatively and trying new things
• We believe in autonomy & taking initiative
• We are challenged, developed and have meaningful impact
• We take what we do seriously. We don’t take ourselves seriously.
• We have a smart, experienced leadership team that wants to do it right & is open to new ideas
• We offer competitive compensation packages and comprehensive health benefits
• You will be proud to say that you work for Stitch Fix and will know that the work you do brings joy to our clients every day
ABOUT STITCH FIX
Stitch Fix is an online personal styling service for men and women combining art and science to disrupt and redefine the retail industry. We were the first fashion retailer to blend expert styling, proprietary technology and unique product to deliver a refined and deeply personalized shopping experience. We leverage vast amounts of client data to make decisions throughout the company. All of this results in a simple, powerful offering to our customers and a successful, growing business. We believe we are only scratching the surface of our opportunity; and we’re looking for incredible people to contribute! We’d love for you to help us carry on the trend.