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Email Coordinator
Quiksilver
Huntington Beach, CA, United States
Job Details - this job has expired, please see similar jobs below
SUMMARY:
The CRM/Email coordinator is responsible for assisting with the execution, scheduling and analysis of all email campaigns. As a member of the digital team, this person will be responsible for coordinating, validating, sending, and tracking all customer-facing emails.
RESPONSIBILITIES:
• Coordinate & execute email communications programs. Ensure accurate and on-time campaign delivery.
• Partner with various teams to compile assets and traffic emails through the routing and approval process
• Assist with organizing contacts into logical groups, segments, tags, etc.
• Execute database growth strategies across multiple channels
• Create campaign messaging consistent with company brand
• Analyze and report campaign results and KPIs, highlighting successes, trends and opportunities, including email A/B testing
• Cross-channel CRM coordination and execution including but not limited to: email, SMS, and catalog
REQUIRED EXPERIENCE/SKILLS/EDUCATION:
• 1-3 years’ web content and email management
• Working knowledge of HTML and ability to build HTML emails
• Working knowledge of Adobe photoshop that includes but not limited to: slicing for web
• Experience working with an email platform in a self-service setting
• Passion for the sports lifestyle (Surf, Skate, Snowboard)
• Proficient in web analytics tools such as; Google Analytics and Omniture
• Very strong organization, problem solving, and interpersonal skills
• Excellent project management skills and ability to align efforts across multiple departments
• Proficient in Microsoft Excel & Word
PREFERRED EXPERIENCE/SKILLS:
• BA/BS degree preferred
• Knowledge of Adobe Campaign/Neolane and/or Mailchimp