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Coordinator, Partner Relations
Estee Lauder
Blaine, MN, United States
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Coordinator, Partner Relations, Aveda
Description
This position will support the North America Partner Relations team including coordination of projects, processes and timelines to deliver improved network communication.
•Support leadership with Aveda platforms including development of templates for field training and salon engagement to drive business building programs including but not limited to Salon A-commerce, Pure benefits, Pure pro
•Post and track initiatives on Pure pro. Administer testing and report results where applicable.
•Support Salon A-commerce execution conducting audits and reporting on status, interviewing participants for feedback and collecting testimonials
•Maintain the master field communication calendar including all marketing, education and training calls as well as all deadlines
•Research best practices in field, ecosystem and distribution related to key initiatives to include in network newsfeed.
•Track weekly metrics including platform scorecards
•Support the development and implementation of Salon and Institute recognition programs
•Research and share best practices with leadership for communication to field and network
•Support competitive research of industry salon benefits programs
•Coordinate field and salon database(s) to ensure content is up to date and system is accurately reflecting participation
•Provide administrative support to Vice President including: calendar scheduling, travel requests, and expense report processing
•Assist with budget and financial estimate tracking to ensure cross functional budget accuracy
Qualifications
•Strong written and verbal communication skills
•Proven ability to multi-task and manage time lines, highly organized
•Demonstrated Customer Service skills with ability to engage in conversation with customers
•Proficiency in Power Point, Excel, Outlook and Microsoft office applications
•Social Media Acumen