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E-Commerce Assistant
Kate Spade
New York, NY, United States
Job Details - this job has expired, please see similar jobs below
Overview
Crisp color, graphic prints and playful sophistication are the hallmarks of kate spade new york. From handbags to clothing and
décor, our exuberant approach to the everyday encourages personal style with a dash of incandescent charm. We call it living colorfully.
As a member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
Primary Purpose:
The Ecommerce Assistant will be responsible for product lifecycle across websites including site catalog management and photography uploads, quality assurance, promotion setup and collaborating with the customer service team to resolve issues. This position is highly collaborative with the Merchandising, Production and Buying groups. The Ecommerce Coordinator will be a team player with exceptional organizational skills, attention to detail and the ability to filter and prioritize feedback.
The successful individual will leverage their proficiency in the Ecommerce group to...
• Manage product lifecycle for off-price business, which includes: manage and maintain site catalogs and loading product photography across sites
• Execute site refreshes on time and without errors to ensure product launches in a timely fashion
• Using Demandware business manager system to manage site updates, daily site maintenance and promotion setup
• Ability to create compelling, trend-driven and brand appropriate product categories based on product attribution, merchandising feedback, current trends and analysis of product and category metrics
• Collaborate with Ecommerce buyers to fully understand assortment, deliveries, merchandising strategy and pre-order and back-order requirements
• Collaborate with Ecommerce team members to execute SEO strategy, including action plans for achieving and measuring SEO success
• Collaborate with the Operations and Customer Service team to proactively facilitate and resolve issues and escalations
• Assist manager with user requests, org file updates for customer survey program and ad-hoc reporting
• Execute monthly Ratings & Reviews reporting and distribute to relevant internal departments
• Become knowledgeable with vendors and assist with special projects
• Review desktop & mobile sites daily for issues and identify areas of opportunity
• Based on competitive findings, recommend changes, updates and improvements to support the company’s objectives
Qualifications
The accomplished individual will possess...
• 0-1 years experience in Ecommerce
• Strong capacity for multi-tasking, working independently and time management.
• Candidates should be able to prioritize and maintain a high level of accuracy completing multiple tasks in a fast paced, dynamic environment.
• Superior verbal and written communication skills that can be applied inter/intra departmentally to obtain critical information from other teams or individuals.
• Must have strong computer skills, including proficiency with Microsoft Office software.
An outstanding professional will have...
• Demandware experience
• Internship experience within the women’s fashion industry
• Expert level within Excel
kate spade new york is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.