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Lead Store Experience
American Eagle Outfitters
Pittsburgh, PA, United States
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REPORTS TO: Associate Manager- Store Experience
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POSITION SUMMARY:
Develop and manage all aspects of Training for AEO Brands, including field conferences, focus groups and brand initiatives.
RESPONSIBILITIES:
• Facilitate and develop interactive and effective training solutions for AE retail stores
• Develop a strategy and implement a training plan to integrate merchandise collections and current company initiatives, including the use of training materials, AEOtv, web based programs and field meetings
• Manage and facilitate seasonal information exchanges with cross functional business partners
• Maintain relationships with field subject matter experts and become a mentor to the field
• In conjunction with Associate Training team, identify and understand business needs and develop and maintain compelling recognition and incentive programs
• Research and recommend/implement updates and improvements to seasonal training processes and procedures
• Manage Leadership Training and Special Projects budget and Time and Action calendar
• Other duties as assigned
QUALIFICATIONS:
• Bachelor’s Degree in Human Resources, Business Administration, Communication, or related field
• Three+ years of retail training experience
• Prior managerial/supervisory experience preferred
• Travel is required
• High degree of proficiency MS Office Suite, Outlook & Internet applications
• Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills
• Strong verbal and written communication skills
• Demonstrated collaborative skills and ability to work well within a team
• Ability to work with and influence peers and senior management
• Ability to work in a fast-paced and deadline-oriented environment
• Self-motivated with critical attention to detail, deadlines and reporting
American Eagle Outfitters is an Equal Opportunity Employer