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Retail Recruiting Manager
Warby Parker
New York, NY, United States
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Warby Parker is on the lookout for a Retail Recruiting Manager to lead the full hiring process for our growing retail fleet. You’ll partner with our field team, business stakeholders, recruiters, and coordinators to strategize and execute a best-in-class hiring experience each step of the way. In this position, you’ll also be responsible for providing insights and recommendations on best practices that support our vision and ensure long-term success. Sound like your cup of tea? Read on!
What you’ll do:
• Partner with our field team to source, recruit, and hire top talent for various store retail positions
• Support hiring managers and ensure the recruiting process meets new-store-opening timelines
• Develop relationships with our field team and assist in developing a pool of candidates in each market
• Create and execute strategies that allow for scalability and efficiency to meet our growing retail talent acquisition needs
• Ensure Warby Parker is providing an above-and-beyond candidate experience, gathering data and reporting on metrics to continually improve our overall process
• Assist in developing a corporate and field retail recruiting structure
• Travel near and far to visit retail stores and conduct field recruiting, attend industry events, spread brand awareness, learn about new hiring tools, and network with industry members
• Inspire, motivate, and develop a team of 1–2 recruiters and coordinators
Who you are:
• Equipped with several years of experience working in a high-volume retail recruiting environment at a high-growth company
• Always prepared for a competitive landscape in challenging markets and able to provide out-of-the-box ideas for hiring solutions
• A Warby Parker brand ambassador (not an official title—just a big fan) with a passion for retail
• Experienced in forming talent acquisition scaling solutions at a retail company
• A positive and proactive team player who thrives in fast-paced, ever-changing, high-volume environments—and motivates your team all along the way!
• An excellent communicator and collaborator (in writing and in person) who’s able to build incredible relationships with both corporate and field stakeholders
• Process- and metrics-driven—you’re comfortable using data to inform your decisions and advise stakeholders and hiring managers
• Confident with sharing your point of view and informed opinion when it comes to all things retail recruiting
• Comfortable working in our HQ office and also out in the field, whether you’re visiting existing retail stores or developing teams from scratch in new markets
Extra Credit:
• The proven ability to solve unique hiring needs for niche skill sets (e.g., medical professionals)
• Experience with Greenhouse or a similar ATS
About us:
Warby Parker was founded in 2010 with a lofty objective: to offer designer eyewear at a revolutionary price while leading the way for socially conscious businesses. By circumventing traditional channels and designing our frames in house, we’re able to offer insanely high-quality eyewear at decidedly non-insane prices (i.e., from $95 with prescription lenses—a fraction of the going price!).
In the last eight years, we’ve grown to over 60 retail locations in the U.S. and Canada, opened our first optical lab in upstate New York, and launched two of our own iOS apps. And for three years running, Fast Company has named us one of the world’s most innovative companies.
We also hold ourselves to the highest standards of social and environmental responsibility. This means lots of different things, like operating carbon-neutrally and distributing a pair of glasses to someone in need for every pair we sell. (We’re big believers that businesses can scale and be profitable while doing good in the world.)
Of course, all work and no play makes an extremely dull office, and no one likes an extremely dull office. (We sure don’t.) As an employee at Warby Parker, you can look forward to company outings, guest speakers, volunteering opportunities, and other brain- (and/or taste-bud-) stimulating activities. It also doesn’t hurt that our team is just great company.
Some benefits and perks of working at Warby Parker:
• Health, vision, and dental insurance
• Flexible “My Time” vacation policy
• Retirement savings plan with a company match
• Parental leave (non-birthing parents included)
• Cell phone plan reimbursement
• A health-and-wellness stipend
• Free eyewear (plus discounts for friends and family)
• And more (just ask!)