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Senior Director / Global Head - Brand Communications
Gap Inc.
New York, NY, United States
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In 1969, Don and Doris Fisher opened the first Gap store on Ocean Avenue in San Francisco. They wanted to make it easier to find a great pair of jeans, and they did. Their denim and records store was a hit, and today we’re the world’s most iconic American brand.
We’re represented in more than 1400 stores in over 40 countries, and online. Our unique aesthetic is optimistic cool, elevated American style. We believe in staying true to our heritage while creating what’s next.
Don and Doris Fisher always wanted to “do more than sell clothes,” and today we’re leaders in employee volunteering and social impact.
If you're full of ideas, if you want to work with phenomenal people, and if you think we should leave the world better than we found it, we'd love to meet you.
The Senior Director of Gap brand Communications is responsible for leading the strategy and execution of all executive and employee communications for Gap, as well as the generation and promotion of content that helps tell the brand story to internal and external audiences. This role is critical in translating business strategy into cultural norms and compelling content. The right person for this job understands the value of creative and iconic brands, and is excited by the opportunity (and challenge) of returning one to greatness.
This position:
• Partners with the Gap brand Global Leadership Team to craft a compelling narrative that attracts and retains employees, builds confidence in the brand’s health, and supports a culture of innovation and performance.
• Provides strategic communications counsel to the Global Brand President and senior leadership team.
• Delivers consistent, compelling messages and employee experiences in creative ways that build and inspire confidence in the long-term strength of Gap brand.
• Leads the development and implementation of a communications and employee engagement strategy to bring to life the culture of Gap brand while balancing local needs and customs that helps attract, retain and inspire employees in HQ and field locations.
• Drives the strategy and execution of interactive forums and global events – both virtual and live – for Gap brand’s 30,000+ employees globally.
• Ensures compliance with disclosure guidelines for broadly disseminated communications.
• Serves as Gap brand lead point of contact for Gap Inc. Communications in supporting crisis communications and issues management response.
• Sits on the Gap brand People Leadership team and Gap Inc. Communications Leadership team.
• This position had a dual reporting relationship with both Gap brand Head of Peopleand Gap Inc. Head ofCommunications.
Qualifications:
• An outstanding writer, strategist and storyteller who can weave together a compelling narrative that brings together employees, leaders, potential candidates and influencers in support of Gap brand strategy
• Has extensive experience providing impactful communications support to senior executives within a public globalcompany
• Proven track record of developing measurable communications campaigns
• Embraces and embodies creativity and innovation, and demonstrates a willingness embrace new ways of doing things
• Proven ability to manage and build a communications team
• High degree of business acumen
• Strong leadership, influencing and coaching skills, and a service-oriented mindset
• Demonstrated ability to build consensus among diverse leaders and manage sensitive situations discreetly
• Demonstrated effectiveness working in a globally matrixed organization
• Strong judgment and interpersonal skills
• Ability to lead multiple projects simultaneously and track projects with varying deadlines
• 10+ years of relevant experience knowledge, skills and abilities
Education Requirements:
• Bachelor's degree in Journalism, English, Communications, or related field; Master's degree preferred
KEY BENEFITS:
• Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic and Old Navy, 30% off at Outlet and 25% off at Athleta.
• One of the most competitive Paid Time Off plans in the industry.*
• Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
• Employee stock purchase plan.*
• Employees receive medical, dental, vision and life insurance.*
• Employees can apply for tuition reimbursement.*
• Family care programs.
• Commuter benefits.
• Pet Discount Program.
*For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In 2016, Gap Inc. was named one of the Best Places to Work by the Human Rights Campaign for the thirteenth consecutive year and was the sole winner of the Catalyst award for equality in the workplace in 2016.