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Event Manager
URBN
Philadelphia, PA, United States
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Event Manager - 138 Lancaster Avenue, Devon Yard
Founded in 2008, Terrain (www.ShopTerrain.com) transforms the local garden center into a celebration of nature. Inspired by the idea of merging house and garden to create an experience for the senses, our garden centers in Glen Mills, Pennsylvania and Westport, Connecticut cater to our customer with a curated assortment of plants for all seasons, as well as inspired items for the home and garden. Situated on luxurious indoor-outdoor environments, our on-site nurseries are each flanked by a cafe and garden terrace, providing the ideal environment to host events and workshops.
Title: EVENT MANAGER
Reports to: SR. EVENT MANAGER, terrain GATHERINGS | URBN
ABOUT US
In 2008, we opened our doors on the site of the historic J. Franklin Styer’s Nursery in Glen Mills, PA with the aim of transforming the local garden center into a celebration of community and seasonality. This nursery is steeped in history. Styer’s was the oldest exhibitor at the Philadelphia Flower Show (since 1890) and supplied the flowers for the White House Rose Garden.
The café started out as a simple coffee bar and has evolved into the area’s eminent seasonal restaurant, sourcing ingredients from farms and coops throughout Pennsylvania, New Jersey and Delaware. In 2012 we opened our second location in Westport CT, and our third in November 2016 in Palo Alto, CA. We look forward to adding our fourth location, including our second event venue in Devon, PA followed by our fifth café location in Bethesda, MD.
ABOUT YOU
• Creative, passionate, engaged
• Crafts details meticulously within a team, and independently, through impeccable organization
• Creates milestones moments for their clients, which requires patience, understanding and empathy
• A master in logistics, including time maintenance, team building, and wizz with a floorplan
• Loves food! Talking about it, eating it, selling it
• Hustle and heart - knows how to kick into gear and be invested in an exceptional end-result
POSITION SUMMARY
Uphold the service standards of URBN Food and Beverage and Terrain Gatherings to provide friendly and responsive service to create an exceptional experience for all our clients. Work hand in hand with Events Brand Manager, Sr. Sales and Events Managers to reach quarterly goals through the successful execution of Terrain Gatherings events including (but not limited to) weddings, showers, private dining, special events, fundraisers, festivals and off-site events.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Monitor event platforms to ensure prompt response to event introductions, client correspondence and inter-team correspondence.
• Planning of all events from the transition from the sales team to the execution of the event including all event logistics
• Creating detail-oriented timelines, menus, rental agreements and contracts for all events to clearly outline costs and procedures to our guests while maintaining the venue ascetic
• Responsible for coordinating with contractors during the event including music, floral, beverage, photographer and all other necessary vendors
• Building and maintaining customer relationships after transitioning with our Sales Team; fostering a positive relationship based on impeccable customer service
• Providing clear and prompt communication with guests through the planning process and acting as a senior point person the day-of the event
• Recruitment and scheduling staff as needed while monitoring labor costs, gratuities and pay-outs while maintaining COGS control outlined within yearly budget
• Processing of all event invoices while maintaining COGS control outlined within yearly budget
• Guide FOH and BOH staff to ensure a smooth execution of all event that lives up to the reputation of Vetri Family Events
• Collaborate with the retail partners during joint campus and promotional events
• Maintaining event facilities upkeep and improvements including all event equipment
• Ensures health and safety measures and liquor laws are obeyed, particularly those prohibiting service to minors and intoxicated persons
• Responsible for the professional development of Event Coordinators
• Work with Events Director to reach quarterly events goals through routine scheduled meetings
POSTION REQUIREMENTS
• Certified in alcohol handling (TIP/RAMP Certification)
• A minimum of 1 yrs. Experience as a Terrain Event Server
• A minimum of 2 yrs. experience as a server in a comparable restaurant environment
• Strong work ethic and excellent multi-tasking skills
• Personable and professional demeanor
• Ability to work in a standing position for long periods of time (up to 8 hours) , nights, weekends and holidays
Sound like a good fit?
If you are ready to lead and inspire a team of positive, dynamic individuals, please apply. We look forward to reviewing your unique qualifications.
Benefits
As an URBN employee, your health and well-being are among our highest priorities. We offer a comprehensive benefits package for full time employees that includes medical, vision and dental coverage. All employees receive a fabulous merchandise discount, an employer-matched 401(k) plan, qualified transportation credit, a generous employee referral program and much more.
The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job
The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.