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Director, Global Buying Operations
Gap Inc.
San Francisco, CA, United States
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Director, Global Buying Operations - Gap Online
In 1969, Don and Doris Fisher opened the first Gap store on Ocean Avenue in San Francisco. They wanted to make it easier to find a great pair of jeans, and they did. Their denim and records store was a hit, and today we’re the world’s most iconic American brand.
We’re represented in more than 1400 stores in over 40 countries, and online. Our unique aesthetic is optimistic cool, elevated American style. We believe in staying true to our heritage while creating what’s next.
Don and Doris Fisher always wanted to “do more than sell clothes,” and today we’re leaders in employee volunteering and social impact.
If you're full of ideas, if you want to work with phenomenal people, and if you think we should leave the world better than we found it, we'd love to meet you.
General Summary:
The Director of Buying Operations is focused on the strategic optimization of our Global product to market (P2M) pipeline. This role develops, implements and optimizes our processes to enable the global ecommerce buying teams to operate more effectively and efficiently in the digital space.
Essential Duties & Responsibilities:
• Develop, implement, and optimize operational processes to enable a high-functioning ecommerce product pipeline for Gap brand.
• Support Global Online leadership and teams with pipeline and operations management, including planning and communications around key upcoming deliverables and milestones.
• Actively partner with Merchandising and IM Ops in NY and GOL Ops lead to identify process improvement opportunities.
• Actively partner to relay tool needs and ensure solutions are optimized for Online business.
• Manage and coordinate cross-functional projects that are critical for driving business results.
• Proactively foster brand and business partner relationships, anticipate issues, and mediate between teams to develop resourceful solutions.
Organization Relationships:
Will partner closely with Merchandising Ops, Inventory Management Ops and IS, GOL Marketing and Operations.
Qualifications
• 7+years of experience in buying or merchandising within the ecommerce space.
• Detail oriented with strong organizational skills and consistent follow through.
• Able to strategically segment large projects into smaller, actionable deliverables.
• Demonstrated ability to manage multiple tasks and projects, to prioritize, and adapt in a fast-paced, changing environment
• Strong analytical and problem solving skills. Willingness to participate in detailed work and drive execution.
• Solid interpersonal skills with proven ability to develop and maintain effective business partner relationships
• Excellent verbal and written communication skills and knows the importance and value of clear, timely communications
• Able to facilitate cross functional discussions across different seniority levels, to get to a productive outcome.
• Passionate about streamlining processes to drive business results.
• Experience with meeting planning and recapping.
• Can deal with and navigate through ambiguity.
• Proactive self-starter capable of operating with little supervision.
• Role will require travel to NY (<25%)
KEY BENEFITS:
• Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic and Old Navy, 30% off at Outlet and 25% off at Athleta.
• One of the most competitive Paid Time Off plans in the industry.*
• Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
• Employee stock purchase plan.*
• Employees receive medical, dental, vision and life insurance.*
• Employees can apply for tuition reimbursement.*
• Family care programs.
• Commuter benefits.
• Pet Discount Program.
*For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In 2016, Gap Inc. was named one of the Best Places to Work by the Human Rights Campaign for the thirteenth consecutive year and was the sole winner of the Catalyst award for equality in the workplace in 2016.