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Loyalty Program Finance & Analytics Manager
Foot Locker
New York, NY, United States
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Overview
Foot Locker, Inc is the world's leading retailer of athletically inspired footwear and apparel. Our brands include Foot Locker, Champs Sports, Footaction, Kids Footlocker, Lady Footlocker, Eastbay, and SIX:02.
We are seeking a talented Manager to join the growing Loyalty team within the Global Digital Marketing organization working across the Foot Locker brand portfolio. In this role, the Manager will bring an analytic mindset to support the redevelopment of Foot Locker Inc.’s customer loyalty program. This is a high-profile initiative with senior-level visibility. The ideal candidate will have strong accounting, finance skills and as well as an analytical aptitude and a willingness to roll up their sleeves to get the job done (think ‘start-up’ within the organization). A passion for using data to develop insights that put the customer first is a must, and experience with loyalty programs is preferred.
Responsibilities
• Partner closely with Data team to build and execute reporting and dashboards to provide real time, ongoing insights into the Loyalty Program
• Provide accounting and analytical support to the Loyalty Program leadership team
• Create accounting entries in relation to inter-company charges for multi-brand loyalty redemptions
• Create and process accounting entries in accordance with GAAP and the internal accounting policy to ensure Loyalty related expenses are accounted for properly each month
• Monitor the health of the program and develop insights for future program enhancements
• Perform periodic and post-campaign KPI analyses to inform the business and shape future strategies
• Create process for providing data/reporting to key internal and external Loyalty Program partners
• Collaborate across the business to bring the vision to life (i.e. Data/Analytics, Technology, Legal, Brand Marketing, Digital Marketing, Store Operations, Customer Service, etc.)
Qualifications
• Prior finance and/or accounting experience preferred
• Bachelors degree in Business Finance or Accounting preferred
• Proficient with Microsoft office Suite
• 5-7 years of related experience
• Ability to function effectively and efficiently under pressure to meet Financial deadlines
• Excellent analytical abilities, rigorous attention to detail and bias for customer-centric planning
• Ability to dive into data to develop consumer insights that inform strategy
• Strong analytical and problem solving skills
• Excellent communication and interpersonal skills, within a matrixed environment
• Strong organizational and time management skills
• Global and/or inter-company experience a plus
• Strong collaborative spirit, and relationship-builder both internally and externally, across all levels of management
• Experience with loyalty programs a plus