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Retouch Team Lead
Net-a-Porter
Mahwah, NJ, United States
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Studio Production produces world-class visual assets for NET-A-PORTER, MR PORTER, YOOX, THE OUTNET and ONLINE FLAGSHIP STORES Powered by YOOX NET-A-PORTER GROUP. Operating from our London HQ and US studio in New Jersey as well as Italian centres for excellences, our team includes Studio Coordinators, Product Library (Samples), Styling, Size and Fit, Photography, Video, Retouch, Product Editorial and Translations teams, with many working across a combination of all Group’s websites each week.
Role purpose:
We have a fantastic opportunity for an enthusiastic individual to join our studio production team as a Retouch Team Leader. Reporting to the Retouch Manager, you will be responsible for ensuring our team efficiently delivers thousands of high quality, beautifully retouched product and model images onto our web site every week, in line with our style guides and deadlines.
Key Responsibilities:
• Provide leadership to a team of retouchers, ensuring they are inspired, engaged and motivated. Constantly aim to be the best and exceed expectations.
• Carry out regular reviews with team members, providing feedback and setting challenging objectives, which they are supported in achieving.
• Be responsible for ensuring worklists are completed in line with daily and weekly deadlines and act as a point of contact for the wider studio.
• Perform quality assurance on all work produced by the team in line with required standards.
• Be able to deal with minor performance and disciplinary issues within the team.
• Assist with the recruitment process, assessing candidates and providing training and support to new starters.
• Work closely with the Retouch Manager, providing regular feedback on team and individual performance.
• Be pro-active and able to show initiative to constantly improve the performance of the Retouch Team and wider studio.
• Manage larger ad hoc projects independently and in line with the needs of the business.
• Liaise effectively with other departments around the business as an ambassador for the Retouch team.
• Actively promote a positive, open, honest, and effective working environment where all staff are valued and contributing to the team’s success.
Skills and Experience:
• Proven ability to meet tight deadlines and motivate others to achieve targets within required timeframes
• Excellent communication and people management skills, including having difficult conversations and coming up with solutions
• Proven experience in supervising a team of retouchers in a high-volume, high-quality environment
• Expert understanding of Mac OS X, Photoshop, Wacom pen tablet, and retouching techniques
• Excellent eye for detail
• Flexible, motivated, enthusiastic, and driven
• Ability to excel within the dynamic demands of a rapidly growing company
• Capable of working successfully under pressure in a fast-paced environment
Reports to: US Retouch Manager
Location
You will be based at our studio in Mahwah, New Jersey
Hours
You will work from Monday-Friday from 8:00am-4:00pm (37.5 hours per week).
To Apply
Please send us an updated CV and a cover letter explaining why you feel you are suited to this role.
YOOX NET-A-PORTER GROUP is an equal opportunities employer, if you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly.
About Us:
YOOX NET-A-PORTER GROUP is the world’s leading online luxury fashion retailer. The Group is a Global company with Anglo-Italian roots, the result of a game-changing merger, which in October 2015, brought together YOOX GROUP and THE NET -A-PORTER GROUP; the two companies had revolutionized the luxury fashion industry since their birth in 2000.
YOOX NET-A-PORTER GROUP is a unique business with an unrivalled offering including multi-brand in-season online stores NET-A-PORTER and MR PORTER, and multi-brand off-season online stores YOOX and THE OUTNET, as well as numerous ONLINE FLAGSHIP STORES, all “Powered by YNAP”. Through a joint venture established in 2012, YOOX NET -A-PORTER GROUP has partnered with Kering to manage the ONLINE FLAGSHIP STORES of several of the French group's luxury brands.
In 2016, YOOX NET-A-PORTER GROUP joined forces with Symphony, an entity controlled by Mohamed Alabbar’s family, to establish a ground-breaking joint venture to create the Middle East’s undisputed leader for online luxury retail.
Uniquely positioned in the high growth online luxury sector, YOOX NET-A-PORTER GROUP has an unrivalled client base of more than 2.9 million high-spending customers, 29 million monthly unique visitors worldwide and combined 2016 net revenues of €1.9 billion. The Group has offices and operations in the United States, Europe, Japan, China and Hong Kong and delivers to more than 180 countries around the world. YOOX NET-A-PORTER GROUP is listed on the Milan Stock Exchange as YNAP.