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Production Manager, Global Creative Visual Merchandising
Tiffany & Co.
New York, NY, United States
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Overview
The Production Manager, Global Creative Visual Merchandising will oversee and manage the production of all CVM assets for global windows, vitrines and instore campaign collateral needs. This individual will maintain an effective team of production support and vendor relationships. Additionally, s/he will uphold the highest standard of quality execution for all CVM assets.
Responsibilities
The Production Manager, Global CVM will manage the vendor production, execution and global roll out of CVM assets to all stores. This individual will ensure all work is delivered in a timely manner and to the highest standard befitting a global luxury brand. S/he will establish a collaborative relationship with global vendors to ensure all creative assets are correctly prepped for production. S/he will ensure all assets are produced, shipped, delivered and installed, quality checked as per the project brief, on time and on budget. S/he will partner closely with Design, Graphics, Finance, Strategic Store Planning, Visual Merchandising, Customs Compliance and Logistics in order to produce global creative rollouts.
This individual will communicate with CVM regional team regarding collateral needs and feedback. S/he will proactively share updates on deliveries, replacements and production status to support market needs. S/he will consider global business needs and plan accordingly by providing tracking in timely manner. S/he will establish a collaborative relationship and partner closely with the Regional Directors and CVM field team to fufill assets kit requests and orders.
S/he will partner with central management team to identify realistic solutions to challenges such as shipment of delicate props or identifying alternative materials, while maintaining the integrity of the design. Partner with Procurement Team in developing a bid strategy for each rollout, while thinking ahead creating a strategy for future campaings. S/he will manage and serve as primary contact for the budgets of the global roll outs and production of each element distributed to the regions.
S/he will manage Coupa, Procure to Pay System in partnership with the Retail Foundations Team. S/he will ensure a smooth transition as each phase launches over the next four years. S/he will improve process flows by becoming intimately familiar with the systems capabilites.
S/he will manage, lead, and develop the CVM Production Team and freelance support, as necessary. Additionally, this individual will source new vendors and maintain strong relationships as needed.
Lastly, this individual will travel to domestic and oversea vendor factories for sourcing and production trips.
Required Qualifications
• At least 5-7 years experience in merchandising, visual display, styling or related areas. Luxury retail experience essential. Primary experience at creating compelling retail display.
• Experience overseeing a global production budget.
• Exceptional organizational and communication skills.
• Demonstrated ability to proactively manage a complex process.
• Proactive, flexible, enthusiastic and strong interpersonal skills.
• Experience with cross-functional teaming and proven ability to work with a variety of people and present ideas and information to group.
• Strong knowledge of vendor sources and craftspeople for materials, techniques, props and fufillment.
• Ability to lead and develop a team.
Preferred Qualifications
• Comfortable in and appreciative of a luxury retail setting.
• Basic knowledge of jewelry, leather goods and gifts.
• Able to travel as needed for store visits & installations.
• Strong sense of composition and design.
• Strong conceptual skills.
• Knowledge of sourcing from obscure sources.
• Degree in Fine Arts or equivalent work experience.