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Director of People and Culture Business Partner
Stitch Fix
San Francisco, CA, United States
Job Details - this job has expired, please see similar jobs below
About the Team
The People and Culture team is committed to creating a fulfilling and inspiring place to work for all of the people who deliver that client experience - from our warehouse team to tech talent to merchants to stylists. We pride ourselves on creating a fun and collaborative environment where we solve problems together. We are looking for smart, kind and goal oriented people and culture leaders to join our team.
About the Role
A key role in growing the Stitch Fix Business, as the Director of People and Culture (P+C) Business Partner, you will partner with the senior leadership from our Styling and Customer Experience (CX) organizations. You’ll be an integral leader of the P+C team, so you’ll need to understand every aspect of the business and be a thought leader on all things people and culture. It’s your role to create the end-to-end people strategy, talent attraction and development to total rewards for Styling and CX. You will solve complex organizational challenges through people-related solutions. This will require you to think big, use data to guide your work, be comfortable challenging convention, and in some cases reinvent how work is done. In our model, the business partner builds strong people management skills within the leadership team. You will also work in close partnership with the Talent, Learning and Development, and Total Rewards/Operations leaders on the People and Culture team to develop these strategies. A key aspect of this role will be leading and continue to build a develop a team of talent business partners to support these organizations.
You're excited about this opportunity because you will...
• Revolutionize human resources--we are not HR, we will surprise you.
• Champion and embody the Stitch Fix culture, mission, and values.
• Serve as the first People Partner to our Styling and Customer Experience teams.
• Have the opportunity to build and grow a talented team of business partners.
• Partner with business leaders to help them build and develop their people and organizations.
• Coach business leaders on how to lead their teams, navigate and resolve employee relations issues or manage programs that help develop our people.
• Demonstrate your exceptional talents at putting the people first, and being as clear and transparent as possible in helping others understand how people decisions get made.
• Partner with a cross-functional group of subject matter experts to design and execute your strategy for how we staff, onboard, develop, motivate, retain and organize work.
• Have the opportunity to be hands-on, working side by side with our people to get things done on a variety of people related areas. As a core part of this hands-on work, you will be rolling out programs to support the People and Culture team, including compensation, performance and talent programs.
• Offer thought leadership regarding organizational and people related strategy and execution.
• Provide insightful data to guide decision making and offer proactive solutions.
• Solve problems and get to the root cause of any issue, no matter how complex, and design and quickly implement solutions that cut across multiple disciplines, even those beyond People and Culture solutions.
• Provide expertise in the following areas: career planning, performance management, coaching, people metrics, compensation and rewards, employee relations, learning and development, recognition programs, and strategic development.
• Develop integrated solutions through collaboration and proactive communication with the People team and Business Management.
• Help the leadership team develop and hone their people-management capabilities. Some say this is one of your super-powers!
• Empower managers to build and foster great teams. You have seen the impact this has made on other organizations you’ve supported.
• Maintain knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
We're excited about you because...
• You have an advanced degree or related experience (bachelor's degree minimally required).
• You have a minimum of 6-8 years+ experience operating as the business partner for large-scale organizations.
• You have collaborated with business leaders to create comprehensive people plan to influence lasting change over large functions.
• You are an expert in the following areas: career planning, performance management, coaching, data analysis, compensation and rewards, employee relations, learning and development, recognition programs, and strategic development.
• You’re capable of flying high and being a strategic player in one breath and flying low and diving deep the next.
• You’re knowledgeable in multiple human resource disciplines including engagement, compensation practices, organizational development, employee relations, performance management, maternity leave and federal and state respective employment laws.
• You will thrive in high-volume, fast-paced and feedback driven environments.
• People describe you as exceptionally organized.
• Cross-functional communication comes naturally to you in solving problems and addressing roadblocks.
• You’re highly self-motivated, have a stellar work ethic and you’re looking for the right company to support your growth.
• Above all else, you are bright, kind and goal-oriented.
You’ll love working at Stitch Fix because we...
• Are a successful, fast-growing company with a start-up work vibe.
• Are a technologically and data-driven business.
• Offer competitive salaries, equity and comprehensive health benefits.
• Are at the forefront of tech and fashion, redefining retail for the next generation.
• Are passionate about our clients and live/breathe the client experience.
• Get to be creative on a daily basis.
• Are a smart, experienced leadership team that wants to do it right & is open to new ideas.
• Believe in autonomy & reward taking initiative.
About Stitch Fix
At Stitch Fix, we’re the first fashion retailer to blend expert styling, proprietary technology, and unique product to deliver a refined shopping experience. Using a blend of art and science, we deliver a deeply personalized shopping service to our customers. This novel juxtaposition—at once analytic and artistic, technical and adventurous—attracts an extraordinary collection of talented people who are both thinkers and doers. Our diverse workforce has catalyzed enormous company growth over the past three years in terms of customer satisfaction and service efficacy. We’d love for you to help us carry on the trend.