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Director
Levi's
San Francisco, CA, United States
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Director of Omnichannel and Digital Innovation
JOB DESCRIPTION
This is an amazing opportunity for someone passionate about Innovation and the Omnichannel consumer experience to make a lasting impression at some of the world's most beloved brands.
This role is responsible for working jointly with Product management and assessing, organizing, and solving for the landscape of projects and work streams flowing through the E-commerce team from inception to delivery. This role is tasked with directing timeline and PER benefits accountability across cross functional teams as they work to achieve success in their areas of discipline. This role manages the vision for global Omnichannel and Innovation at LS&Co as well as drives LSA/Americas execution to manage and support projects/programs that meet the business strategies, relationships, timelines, and scope and resources. This role is also tasked with delivering sales and EBIT related to LS&Co Omnichannel and Innovation benefits as laid out in our PER’s .
Key Responsibilities:
• Understands trends in e-commerce, marketing, and digital to envision, develop and deliver new capabilities to drive quarterly impact. Examples include: Understanding of trends such as AOS, automation, emerging platforms to reach customers in new ways(mobile etc).
• Responsible for creating a scaled operational plan for new Omin and Innovation capabilities
• Responsible for completion of business deliverables; operational process flows, use cases, business requirements. Also works cross functionally to deliver operating and staffing models, incentive plans, marketing plans, etc to ensure effective omnichannel roll out. Manages and maintains business-facing milestone plan & delivery roadmap
• Identifies global rollout markets/territories and timing for all LS&Co omnichannel and Innovation role outs. Works cross functionally with LSA region team to define vision, timeline, scope, rollout and benefits for omnichannel initiatives.
• Identifies and engages business SMEs and Experts
• Partners with Product management to drive key work-stream meetings
• Works with cross-functional business partners to ensure proper capability integration across all channels and functions(Stores/GRC, IT, HR and Ecomm)
• Partners with Store execution and GRC, on the development and execution of training and communication materials for stores as well as projects
• Identifies topics for ECLT as well as Store leadership / steering committee meetings (business risk, deliverables approval, etc.)
• Leads the function of Innovation in Ecommerce and Omnichannel developing a pipeline of Innovation projects and evaluating ROI and business feasibility. Has budget accountability for LSA Ecomm Innovation and Omnichannel projects. budget targets.
• Lead a team of 4 associates to support the areas of global Omni channel and Innovation capabilities.
• Manage delegation to team and interface with all global and regional teams as well as Product Management teams internally and externally to manage projects and deliver on business benefits and timeline for the areas of Omni and Innovation.
Skills & Qualifications:
• MBA/ MS or advanced degree required
• 5 years or more of management experience
• 8 years or more within a business role with a focus on rolling out new initiatives. Omni channel project management and analytics in similar role highly desired.
• Advanced experience using Microsoft Excel, Microsoft Project, Visio, MS Office Suite, Process Maps
• Ability to understand complex opportunities and customers
• Ability to synthesize complex data
• Skilled in project management, ideation
• Very strong analytic and financial skills
• Ability to link strategic insights to operationalized business plans
• Ability to communicate effectively in a concise and accurate manner at all levels(especially leadership and WLT level) of the organization and with external partners.
LOCATION
1155 Battery St. San Francisco, CA, 94111
FULL TIME/PART TIME
Full time