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Production Manager
Old Navy
San Francisco, CA, United States
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Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. Today, customers can find fabulous fashion at affordable prices online and in one of our 1,000+ stores globally. Old Navy celebrates a workplace that’s just as diverse as our customers. Fun, fashion, family and value are at the heart of everything we do. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.
Old Navy – a brand for everyone a place for you!
Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. Today, customers can find fabulous fashion at affordable prices online and in one of our 1,000+ stores globally. Old Navy celebrates a workplace that’s just as diverse as our customers. Fun, fashion, family and value are at the heart of everything we do. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.
Old Navy – a brand for everyone a place for you!
OVERVIEW
The Production Manager manages a Global Production Team, which is responsible for the financial and responsive execution of the strategy & direction for a single or multiple departments. He/she manages the activities and career development of a financial and responsive management team. The Production Manager may have Associate and Assistant Production Managers as his/her direct reports. He/she works closely within a cross-functional team that includes; Product Development, Gap Inc. Sourcing (GIS), Merchandising, Tech Services, and IM and Allocation, responsible for strategies to support financial and responsive Production Management.
COMPETENCIES
• Customer Impact
• Innovation Cultivator
• Collaboration & Influencing
• Drives Results
KEY RESPONSIBILITIES
• Lead and manage a production team for a department
• Create teams and partner across function
• Manage relationships with overseas partners
• Recruit/hire/retain/succession plan for a department
• Develop direct reports through formal and on-the-job training, behavioral (feedback/modeling), coaching, review individual development plans and goals
• Manage self-development by scheduling training and educational opportunities (e.g., factory visits, system/IT training, forms and reports) and develop relationship with mentors, peers and all sourcing channels
Product Strategy Management:
• Annual/Seasonal Strategic Planning:
# Forecast annual/seasonal placement and validate through the hindsighting process.
# Hindsight Fabric Platform, Rapid Response and Placeholder effectiveness in order to utilize the best strategies for the department
# Work with Product Development and R&D to identify fabric platform opportunities
# In partnership with Director, lead the seasonal development of the Sourcing Strategy document from Global Production for department(s)
• Seasonal Costing Plan:
◦ Build financial construct for the season, partnering with Product Development, Merchandising and IM.
◦ Partner with sourcing channels on seasonal costing to achieve financial goals.
◦ Examine final order placement with direct reports
◦ Develop action plans for post-placement open issues
• Product Strategy Management:
◦ Facilitate weekly production update with cross-functional team
◦ Partner with sourcing channels and internal cross-functional teams to manage calendar adherence
◦ Provide technical manufacturing expertise to internal teams
◦ Manage monthly in-store quality assessment visits
◦ Investigate in-season quality issues and, in partnership with Product Development Manager, drive to resolution
• Financial Management (In partnership with Product Development Manager):
◦ Minimize liabilities by developing solutions and presenting recommendations to cross-functional team
◦ Review Open To Buy issues identified by merchandising and execute an action plan to achieve financial goals with Director input
◦ Execute Vendor Management Inventory (VMI) and sales based rapid response (RR) initiatives to react to trends
◦ Prepare and execute Placeholder, chase and/or fast track strategies
◦ Review and hindsight product placement each season to incorporate learnings in future seasonal sampling recommendations
Key Requirements:
• 4 years production experience; 2 years people management experience
• Bachelor’s Degree or equivalent
• Knowledge of Manufacturing – trade regulations, testing protocol, product integrity
• Knowledge of Garment production – production cycle timeline, fabric, and garment construction
• Computer skills: Word, Excel, Power Point, Outlook, Access, web-based applications
• Effectively communicate in written and verbal form
• Detail oriented with strong follow through
• Have a sense of urgency in managing time and accomplishing tasks
• Demonstrate proactive problem solving skills
• Use basic retail math needed to determine costs, margins and turn
• Monitor employee performance, provide feedback, and develop employees through formal and on-the-job training
• Create and maintain a cooperative team environment that promotes high performance standards and attainment of goals
• Make effective presentations
• Emphasis on driving and influencing business processes
• International travel required
KEY BENEFITS:
• Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic and Old Navy, 30% off at Outlet and 25% off at Athleta.
• One of the most competitive Paid Time Off plans in the industry.*
• Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
• Employee stock purchase plan.*
• Employees receive medical, dental, vision and life insurance.*
• Employees can apply for tuition reimbursement.*
• Family care programs.
• Commuter benefits.
• Pet Discount Program.
*For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In 2016, Gap Inc. was named one of the Best Places to Work by the Human Rights Campaign for the thirteenth consecutive year and was the sole winner of the Catalyst award for equality in the workplace in 2016.