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Producer
Estee Lauder
New York, NY, United States
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Producer, Estee Lauder Companies Online
Description
The Maintenance Producer, ELC Online reports to the Online Production Lead, and is responsible for managing Production incidents, production escalations, scope out site enhancement requests and ensure the operational integrity of the websites. The Online Project Manager leverages their project management skills to perform the day to day management of projects/tasks/resources, but goes beyond this remit to work across the business, in order to produce the final deliverable on time and to budget,
We’re looking for a driven and successful project manager with a proven history of working in a more demanding/time-sensitive environment. You’ll work as part of a team of Project managers alongside highly experienced and talented Brand Project managers, front and back-end Developer and business managers
Key responsibilities:
• Working closely with brand teams to scope projects
• Working closely with the assigned engineering to clearly understand the assumptions, background and risks for all allocated pieces of delivery
• Manage brand expectations within the confines of the allocated delivery projects – defining internal and external roles and responsibilities at project kick-off and ensuring communication is open, transparent and in line with the agreed communication plan
• Monitoring the project team, ensuring that tasks are allocated and delivered according to the plan and escalate where a deviation to plan is likely
• Being commercially aware of all decisions made throughout a project lifecycle -understanding potential impact to the timescale and raise issues/concerns where appropriate
• Maintaining regular brand and production team meetings and where relevant 3rd party communication at all times ensuring that all methods of communication identified are provided when agreed
• Ensuring QA resource is available throughout the project, ensuring that the best use of resource at all times and is in line with the agreed delivery plan
• Acting as the guardian of all project documentation – ensure that all documentation is consistent and fit for purpose before being sent to the brands for review
• Acting as a quality gatekeeper for all brand deliverables – ensure that standards are met and that nothing goes to the brand that is not to standard
• Escalating issues/concerns immediately in order to avert projects running over time/budget
• Ensuring that all risks and issues are communicated to stakeholders
• Ensure that your approach to process is flexible – positively find solutions to problems whilst assessing the commercial impact of decisions made.
• Track progress and negotiate deadlines
• Check that requests have been completed within the agreed briefing documentation
Qualifications:
• 4+ years’ experience in delivering / producing digital projects. Educated to Degree level or have relevant experience in their appropriate discipline and management experience.
• Work experience with offshore/nearshore/onshore model a big plus
• Comfortable working in both Waterfall and AGILE frameworks
• Project management certification preferable.