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Digital Merchandiser
Old Navy
San Francisco, CA, United States
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Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. Today, customers can find fabulous fashion at affordable prices online and in one of our 1,000+ stores globally. Old Navy celebrates a workplace that’s just as diverse as our customers. Fun, fashion, family and value are at the heart of everything we do. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.
Old Navy – a brand for everyone a place for you!
Job Summary:The Digital Merchandiser is responsible for the execution of a comprehensive seasonal framework that aligns product strategies with financial goals, ensuring that end to end sales, gross margin, and inventory strategies hit divisional and ONOL plans. Responsible for creating a compelling seasonal framework by division that aligns product strategies with financial goals. Accountable for the divisional site merchandising strategies, ensuring alignment with the product, financial and marketing goals.
Key Responsibilities:
• Develop and communicate the management of inventory that supports the merchandising, marketing and financial objectives of a category within Old Navy Online
• Accountable for the development and communication of category product strategies that align with financial goals for the season.
• Meet category sales, GM, and inventory goals.
• Accountable for monthly OTB forecast for a category, and identify financial risk and solutions to hit sales and inventory plans.
• Develop category pricing recommendations and strategies that align with the financials plans
• Develop seasonal hindsight and the strategic opportunities used to inform pre-line.
• Collaborate and influence cross-functional business partners to achieve category goals
• Identify areas of opportunity to make meaningful investment shifts supported by marketing and site execution.
• Develop a strategic product vision that delivers against assortment.
• Create a compelling product experience on the site, to include inspirational merchandise presentation, simple and intuitive category navigation and clear and accurate product details.
• Deliver on best in class product assortment architecture within area of responsibility.
• Deliver on the site experience vision (interplay across the entire division of sorts experiences, linking strategies, and how they inter-relate to overall marketing experience.
• Drive best in class experiences across both mobile and desktop supported by a deep knowledge of technical features and functionality with an understanding how the site functions (limitations and opportunities)
• Collaborate with business partners to prevent re-work, redundancies, and inefficiency
• Foster open communication and a team environment with all business partners
• Accountable for work commitments and outcomes
• Cultivate an environment of continuous learning with development opportunities and clear career-paths ensuring a strong and diverse talent pipeline
Required Skills:
Minimum Education level
• BA or BS Preferred
Minimum experience
• 2-4 years’ merchandising, retail buying, or equivalent experience
Knowledge, skills, & abilities
• Business Acumen/Drives Results; Displays curiosity and takes action to drive results, digging into the business to find opportunities for improvement. Ability to think objectively and interpret meaningful themes from quantitative and qualitative data.
• Customer Focus; Demonstrates knowledge of the target customer and of product trends
• Strategic Orientation; Understands immediate problems, analyzes data to draw impactful conclusions and actively supports strategies
• Learning Agility: Demonstrates growth mindset. Embraces opportunity to learn
• Talent Builder skills; owns self-development
• Collaboration and Communication; Strong verbal and written communication skills. Identify & proactively engage business partners when issues arise. Actively and positively participates in teams or collaborates for higher performance