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Senior Business Analyst - Marketing
Tiffany & Co.
New York, NY, United States
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Overview
Tiffany & Co. is seeking a Senior Business Analyst within their New York City offices. The primary purpose of this position is to gather and document business requirements to support development and enhancements of business applications. The Senior Business Analyst is responsible for developing a deep knowledge of supported business areas, conducting business requirement sessions, documenting current and to-be process flows and creating detailed requirements documents to support development. In addition, the Senior Business Analyst will support testing by creating test cases and assisting with the quality assurance process.
Responsibilities
The Senior Business Analyst will document current and to-be process flows to understand and examine business processes using user roles, use cases, edit rules, wireframes and other system specifications in detail, conduct requirements sessions with business users and subject matter experts while providing guidance in formulating new requirements and improving business processes by coming up with creative and alternative approaches to solving business problems, and manage scope and user expectations by ensuring requirements can be met within existing project budgets and timeframes. Additionally, the role will assist Project Managers in the management of project deadlines and schedules, monitor progress to ensure project deliverables are met, and track progress to plan.
The Analyst will also communicate status to project team members and management, identify and understand business strategy, issues and opportunities to assist business partners in identifying and prioritizing new initiatives and capabilities, and work and/or leads efforts with other IT groups and/or business users to ensure business requirements are met, including problem resolution and systems testing. Lastly, the role will assist in developing test cases and participate in the quality assurance process to ensure that requirements are properly implemented, as well as assist in producing user training documentation and works with the business to train users.
Qualifications
• Bachelor's degree
• 4 to 6 Years of experience in an IT Business Analyst role
• Demonstrated experience documenting use cases and functional requirements
• Excellent Analytical and Problem Solving Skills
• Excellent written and verbal communications skills
• Experience collaborating with Marketing creative teams
• Proficient in Mac OS and MS Office including Visio, MS Project, and/or Mac equivalent applications
• Strong presentation skills
• Strong business acumen
• Experience with Adobe Creative Suite and Adobe Experience Manager preferred
• Experience with Sketch and Invision preferred
• Experience in Luxury Retail and eCommerce preferred