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Supply Chain Operations Analyst ( Ecommerce)
Levi's
San Francisco, CA, United States
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JOB DESCRIPTION
Since 1853, we’ve been obsessed with innovation to meet people’s needs. We invented the first blue jean. And we reinvented khaki pants. We pioneered labor and environmental guidelines for our manufacturing partners. And we work to build sustainability into everything we do.
A company doesn’t last more than 160 years by standing still. It endures by reinventing itself, striving to delight its consumers, winning in the marketplace and by remaining true to its values.
We employ thousands of people around the world to support our great brands: Levi’s®, Dockers®, Signature by Levi Strauss & Co.™ and Denizen®. Our employees are committed to innovation, creativity and collaboration. Put simply, if you’re looking for a new opportunity, this is a great place to grow your career.
Purpose:
The Senior Analyst will support all aspects of the LS&Co supply chain network to deliver a best in class experience for the customer from order placement to delivery within e-commerce.
Key Results:
• Successful execution of global e-commerce supply chain initiatives
• Process efficiency and consistency across global teams
• Seamless customer experience from order placement to delivery, including reverse logistics
This position will support core functions of the US e-commerce for day to day operations as well management and execution of core supply chain initiatives. This position will help the group achieve its goals and objectives through business analysis, process and project management and coordination. The role will also support global supply chain strategy by building and rolling out best practices for fulfillment and distribution.
Key Responsibilities:
• Daily/Weekly/Monthly KPI forecasting, reporting, and reconciliation
• Support management of 3PL vendors responsible for 4 wall distribution and delivery to customers
• Inventory optimization – sku analysis, selling velocity, aging, inventory distribution
• Support IT projects related to supply chain including back end and front end customer systems
• Cross functional coordination of day to day activities and projects related to e-commerce supply chain
• Demand and capacity planning and forecasting, inventory sku analysis and optimization
• Leverage data sets from multiple sources for analytics and decision making across customer order and delivery life cycle
• Manage customer post purchase experience including tracking, delivery, returns, and emails
• Process development and project management
Education and Experience
• BA or BS required, MBA preferred
Experience:
• 3+ years experience in Retail required, preferably in e-commerce
• 3+ years functional experience in supply chain, logistics, finance, or consulting or in operations, analyst or planning capacity
• Strong business and financial acumen. Understanding of mathematical concepts both financial and statistical, unit and order level economics, inventory planning, and retail concepts
• Demonstrated experience with process improvement in a cross functional capacity
Key Skills:
• Strong analytical and quantitative skills particularly in business planning, and forecasting
• Advanced Excel skills, advanced proficiency with MS-Access and MS Powerpoint.
• Demonstrated ability to quickly learn new systems and synthesize data to make recommendations
• Strong follow-through skills, acute attention to detail, and highly organized
• Self-starter with natural curiosity about business operations
Communication:
• Capacity to communicate complex concepts in easy-to-understand terminology
• Effective communication skills at multiple levels of the organization, including management and cross-functional groups
Works effectively both independently and as a member of a cross functional team
LOCATION
1155 Battery St. San Francisco, CA, 94111
FULL TIME/PART TIME
Full time