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Senior Photo Studio Operations Coordinator
Under Armour
Baltimore, MD, United States
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Under Armour is the chosen brand of this generation of athletes... and the athletes of tomorrow. We're about performance - in training and on game day, in blistering heat and bitter cold. Whatever the conditions, whatever the sport, Under Armour delivers the advantage athletes have come to demand.
That demand has created an environment of growth. An environment where building a great team is vital. An environment where doing whatever it takes is the baseline and going above and beyond to protect the Brand is commonplace.
The world's hungriest athletes live by a code, a pledge to themselves and everyone else: Protect This House... I Will. Our goal is to Build A Great Team! Will YOU…Protect This House?!
Under Armour is a leading company in American sports products and the most dynamic growth brand in American sports in the past 30 years. Under Armour’s growth comes from relentless focus on innovative, premium apparel and footwear products as well as its powerful and authentic connection with American athletes and people who share the athletic spirit. The highest quality products, powerful storytelling and authentication by “home town hero” athletes helped create the powerful movement that is Under Armour.
Under Armour has experienced rapid growth in revenues, profit and market value since its founding in 1996. Expected 2013 revenues of approximately $2.2 billion are derived from apparel, footwear, accessories, and digital products sold through wholesale, outlet, specialty retail and E-commerce channels. Ecommerce revenue growth has outpaced that of the industry as well as the rest of Under Armour and will continue to be a material growth driver and strategic priority for the company going forward. Under Armour will continue to support our e-commerce effort with the people, tools and resources required to build an “unrivalled” competitor in the channel that takes Under Armour to the next level.
Position Summary:
The Program Analyst plays a key role within a driven, innovative Product team to make UA.com the best place to shop and engage with the Under Armour Brand. This individual is responsible for compiling, monitoring, and evaluating KPI’s for core customer-facing Programs, defining opportunities to improve and optimize those Programs, and partnering with peer groups to facilitate activities in support of the Programs. The ideal candidate must demonstrate a desire to deeply understand and own the daily operations of the Programs and an ability to clearly communicate and collaborate with peers on initiatives to drive Program KPIs.
Responsibilities: Assistant Business Analyst
• Conduct high level data analysis to routinely monitor Program results and trends against planned KPIs.
• Own the daily maintenance and optimization of the Programs within the ecommerce toolkit. Act as the key point of contact for third party vendors associated with the Programs.
• Maintain subject matter expertise of the Programs by conducting competitive analysis and industry benchmarking exercises. Attend trade shows and seminars as appropriate.
• Partner with Merchandising, Marketing, Analytics & Testing, and User Experience to drive initiatives aimed at improving Program KPIs. Partner with Product Management to define and prioritize software enhancements related to the Programs.
• Routinely report out to management and stakeholders to provide insight into the Programs’ performance and visibility into optimization initiatives.
Critical Skills/Experiences/Attributes: Program Analyst
• 3-5 years of proven experience within an eCommerce role with a business optimization focus (Merchandising, Analytics, Program Coordination).
• Proven track record of strong problem solving and analytical skills to understand business challenges and opportunities.
• Experience within Adobe Analytics or similar web analytics tool with strong knowledge of Excel. Experience within eCommerce merchandising systems, third party vendor management tools, and/or content management systems a plus.
• Exceptional verbal and written communication skills including the ability to extract meaningful stories from data analysis.
• Proven success facilitating meetings that motivate a cross-functional team, encourage participation, remain on topic, and generate expected outcomes.
• Self-starter with a positive attitude and ability to work under pressure in a challenging fast paced environment with tight deadlines. Balances team and individual responsibilities and contributes to building a positive team spirit.
• Excellent time management skills with ability to manage multiple tasks and assignments concurrently and deliver on commitments.
• A sincere and contagious passion for building Under Armour, and a fit with UA cultural values.
Education, experience or other requirements:
• BS/BA in a Business or Technology related field
• Experience within retail E-commerce
• Proficiency with Adobe Analytics Report Suite or similar web analytics tool
• Extensive knowledge of Microsoft Office
At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Under Armour believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.