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Senior Director, Strategy and Operations
Gap Inc.
New York, NY, United States
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Senior Director, Strategy and Operations, Gap Outlet
About Us:
In 1969, Don and Doris Fisher opened the first Gap store on Ocean Avenue in San Francisco. They wanted to make it easier to find a great pair of jeans, and they did. Their denim and records store was a hit, and it grew to become one of the world’s most iconic brands.
Today we’re represented in more than 1400 stores in over 40 countries, and online. We have headquarters in New York, London, Shanghai, Tokyo, and, of course, San Francisco.
Our unique aesthetic is optimistic cool, elevated American style. Our clothes are crafted with care, with focused attention to thoughtful design.We believe in staying true to our heritage while creating what’s next.
Don and Doris Fisher always wanted to “do more than sell clothes.” They wanted to support the people who ran their company, to be active in their communities, and to have a positive impact on the world. Their vision helped transform retail, and we’re still following their lead.
We stand for freedom and possibility for all; we champion diverse ideas that transcend generations, geographies and genders.
So if you have ideas, if you’re talented, if you want to work with phenomenal people, and if you think we should leave the world a little better than we found it, we’d love to meet you.
Role Description:
The Sr. Director of Global Outlet Strategy & Operations supports the transition and establishment of the Outlet Channel by working closely with the Outlet Leadership team and cross-functional partners. This role leads the execution of daily operations as well as strategic and continuous improvement projects. Position will report directly to SVP GM of Outlet.
Essential Duties and Responsibilities:
• Leverage depth of experience in Retail and/or Product Operations to architect and manage an effective Outlet calendar that coordinates Merchandising, Marketing, Visual, Inventory Management, and Retail team efforts.
• Orchestrate efforts across the multi-disciplinary Gap Outlet team to drive brand and business driving strategies from ideation to execution
• Develop and maintain a thoughtful communication cadence to ensure connectively between the Outlet leadership team and key cross functional partners.
• Ensure the Outlet Leadership team has the tools, resources, and access to information/insights to drive the Outlet channel and achieve global channel goals.
• Identify process improvement opportunities and key issues to develop conclusions and support implementation plans with qualitative and quantitative analysis
• Project manage all Outlet deliverables and strategic initiatives with clear assignments of leaders, inputs, goals and timelines
• Support leadership and teams with pipeline and operations management, including planning and communications around key upcoming deliverables and milestones
• Manage and coordinate cross-functional strategic initiatives and reporting that are critical for driving business results
Qualifications:
·Proven strategic planning and execution skill set with the ability to ideate solutions on a conceptual level and drive projects to successful conclusion
·Demonstrated ability to manage multiple tasks and projects, to prioritize, and adapt in a fast-paced, changing environment
·Solid interpersonal skills with proven ability to develop and maintain effective business partner relationships
·Excellent verbal and written communication and presentation skills
·Able to facilitate cross-functional discussions across different seniority levels, to get to a productive outcome
·Detail oriented with strong organizational skills and project manager skills
·Experience with meeting planning and recapping
·Can deal with and navigate through ambiguity
·10+ years of experience in strategy/operations/consulting/investment banking or related experience, preferably within Retail or in top tier management consulting environment
·Proficient knowledge of Microsoft office applications (Excel, PowerPoint, Outlook, Project)