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Executive Coordinator & Office Manager, UK
Harry's
London, , United Kingdom
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The Company
We built Harry’s with one simple belief: everyone deserves a great shave at a fair price. Co-founded by one of the entrepreneurs behind Warby Parker, Harry’s seeks to provide our own brand of exceptional shaving products direct to our customers online (www.harrys.com).
We launched in the US in March 2013, and have been blown away by the customer response since then. We’re now looking to bring amazing people, like you, together to redefine the way people interact with brands online.
About the Role
We are bringing together a focused team of talented people to successfully achieve our commercial goals, build strong relationships with our customers and make Harry’s a truly amazing place to work. That’s where this role comes in!
The UK Executive Coordinator role is broad – on the one hand, you’ll be supporting the UK GM and UK Office administratively, on the other you’ll be strategising how to build the Harry’s UK culture, making Harry’s an awesome place to work. In addition, we are looking for this candidate to drive forward initiatives that support the GM in delivering the UK goals.
By managing everything from calendar and travel arrangements to internal communication and meeting management, this highly organized, endlessly resourceful, thoughtful person will ensure that nothing falls through the cracks.
Because the role (and our team!) is so dynamic, this person must possess strong business judgment and communication skills needed to interact with a variety of people and job functions.
What you will do – Conventional EA to UK GM:
• Anticipate needs, look around corners, and provide the highest caliber of administrative support
• Expertly manage day-to-day scheduling, coordination, and meeting logistics for the UK GM
• Ensure GM is prepared for meetings and events, internally and externally, by soliciting agendas, drafting one-pagers,
• creating itineraries, making reservations, printing material, and doing whatever it takes to ensure effective preparation
• Manage expense reports and travel
What you will do – Office Management:
• Ensure the office supplies, shaving supplies, snacks and drinks are in place
• Be the focal point for IT related needs in the UK office liaising with IT teams as required
• Handle UK related invoices and supplier payment via NYC
• Be the cultural ambassador for the H’ UK office – constantly looking for ways to make Harry’s UK a better place to work
• Work closely with US CoS, People and Community Committee teams to be aligned on US activities, processes and initiatives
• Work cross-functionally with the NYC team to support UK strategy on Internal Communications, Employee engagement and more
• Proactively create and improve processes that allow us to scale our business and our team
• Support as required with Marketing, Events, PR, CX and People related needs
This might describe you:
• Exceptionally detail oriented: You are a perfectionist who never lets anything fall through the cracks. You close every loop, spot every error, and look around corners to make sure every detail is perfect.
• Proactive: Some might call it pushy, but we just think you’re proactive. You’re always three steps ahead, and know how to manage senior executives to help them avoid potential pitfalls. You are solution oriented.
• Care about workplace culture: Some people come to work to do their job – you will see the workplace as an extension of your life in general, and put in place initiatives and practices that make coming to work every day a more enjoyable activity for the UK team
• Entrepreneurial in outlook: The UK office is a start-up within a start-up and flexibility will be key as operations begin. A small launch team means we need capable people who can apply themselves to whatever the priorities are that day, whilst still working towards their personal goals
• Great communicator: You can communicate nuance effectively to anyone, and you know how to modify your tone based on who you’re speaking to. Whether it’s in an email, over the phone, or in person, you know how to get things done through your ability to clearly and professionally express yourself.
• Consistent: You are endlessly reliable, trustworthy, and consistent in your ability to produce the highest quality work. Everyone counts on you.
• Are generally awesome: with a great sense of humor
• 2+ years of experience in operations, in an analyst role, or in a fast-paced executive support function – with heavy cross- functional interaction within
• Basic Excel (ability to create graphs and charts) and PPT skills