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Associate Director, Project Management
Pratt Institute
Brooklyn, NY, United States
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POSITION SUMMARY:
The Associate Director, Project Management partners with internal clients to define print, digital and multimedia marketing requests; develops strategies to meet those requests; manages work-flow and approvals; coordinates communications; and monitors the production process from intake to delivery to ensure that deliverables are timely and of highest quality, while aligning with Pratt’s brand strategy.
POSITION RESPONSIBILITIES:
• Meet client development needs by managing work flow and production of all print, digital and multimedia projects, from point of request through delivery.
• Act as a liaison between clients, Creative Services, editorial teams and other units within communications and marketing, and ensure that information is being shared in an efficient, and timely manner.
• Ensure that appropriate staff members within communications and marketing are assigned to project teams when projects or campaigns are initiated by clients, and are informed of status updates throughout the process.
• Serve as an account manager for all clients on campus, assisting them with all print, digital and multimedia needs.
• Manage the work-flow, ensuring that projects are completed meeting budgets and deadlines.
• Optimize work-flow, processes and systems while maximizing utilization of project management tools currently in place.
• Lead client intake meetings to assess goals and advise on appropriate deliverables.
• Conduct and/or manage market research initiatives as needed.
• Advise on best practices regarding internal software systems for project management.
• Establish mechanisms for evaluation of key projects based on set goals.
• Supervise the team’s Senior Production Manager, Traffic Coordinator and administrative staff as needed providing regular feedback and performing annual performance reviews.
QUALIFICATIONS:
Education: A bachelor’s degree, preferably in a related field required.
Experience:6+ years of experience with brand/creative services project management, preferably in a publishing, advertising, agency, or creative studio environment
Knowledge and Skills:
• A well-developed service orientation, a consistently positive attitude, a diplomatic and professional demeanor, and the ability to lead teams with diplomacy and grace.
• A thorough understanding of client relations and the functions and challenges of in-house creative services teams.
• Must demonstrate inter-cultural competence with an understanding of the importance of diversity in higher education, as well as demonstrate ability to work effectively with a wide range of constituencies in a diverse community.
• Expertise in print, web, photo, and video production processes
• Strong organizational and presentation skills.
• Must be able to prioritize work, handle a large volume of projects, work well under pressure, collaborate, and maintain confidentiality with sensitive information.
• Ability to work independently and solve problems quickly.
• Proficiency with Macintosh computers and experience with spreadsheets and databases required.
• Experience with project management software, Adobe Creative Suite (InDesign, Photoshop, etc.), and web content management systems a plus.
• Must have excellent interpersonal, organizational, and communication skills as well as “demonstrated ability to use discretion and maintain confidentiality of sensitive data”
• Knowledge working with Institutional Advancement or equivalent a plus.
• Higher ed experience preferred.
TO APPLY:
Please submit your cover letter, resume including salary history and requirements, and the names and contact information for three professional references.
PRATT INSTITUTE IS AN EQUAL OPPORTUNITY EMPLOYER AND RECOGNIZES AND VALUES THE BENEFITS OF A DIVERSE WORKFORCE