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IT Application Manager ( Ecommerce & Digital )
L'Oréal
Hong Kong, , Hong Kong
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This manager requires to have technical background in Computer Science with experience and Knowledge of Digital Presence and technologies: i.e. e-Commerce, CMS, DAM, PIM and syndication systems or solutions. The ideal candidate will be motivated and a project-oriented professional who can contribute to systems design and change processes. . This role requires close working relationships with business partners, external strategic partners, hub IT teams, Group Digital IT Competence Centre and the APAC Digital IT teams.
Responsibilities:
• Manage the Country multi-divisional Digital Marketing, CRM and eCommerce projects
• Understand and support the implementation of the Digital Systems strategic roadmap
• Document and implement the multi-divisional digital strategy
• Review existing solutions between DMIs, zones, markets, e-tailers / e-retailers
• Liaise with Group / APAC Zone Digital IT teams for functional /technical content and evolutions and local IT partners for prompt rectification of any problems or emergencies
• Governance of website security for different brands and paltforms
• Define Digital KPIs and SLAs to local business teams
Requirements:
• Significant project management experience with a understanding of project and process design, methodology and tools
• Working knowledge of a eCommerce, Digital Marketing IT, DAM, CMS platform required
• Technical Skills in SEO, analytics, web dev (HTML, CSS, JavaScript), CDN, PIM, and syndication preferred, but not a must
• Ability to coordinate and work in multiple simultaneous projects
• Team work in a multinational environment
• Ability to track and report status to IT management and business partners
• Strong written, verbal, and presentation skills
• Have a customer focused attitude and can work under pressure