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Brand Experience Project Manager (6 month Fixed Term Contract)
ASOS
London, , United Kingdom
Job Details - this job has expired, please see similar jobs below
The role:
Brand Experience Project Manager (6 month Fixed Term Contract)
Who does it report to:
Brand Experience Lead Project Manager
Direct Reports:
N/A
Where is it based:
Greater London House, Mornington Crescent, London
The hours:
9.00am – 5.30pm (Monday to Thursday)
9.00am – 5.00pm (Friday)
The Story so far…
ASOS are the UK’s number one fashion and beauty destination. With 75,000 product lines across Womenswear, Menswear, Footwear, Accessories, Jewellery and Beauty, we’re setting the pace in a worldwide fashion revolution. With around 3,000 new product lines being introduced each week, we’re ambitious and we certainly know our stuff. We ship to 240 countries and also have specific sites targeting the USA, France, Germany, Italy, Australia, Russia and China, with offices in London, Sydney, New York, France and Germany and China.
Our ambition is to be the world’s no.1 online fashion brand for 20-somethings, therefore it is really important to us that we continue to attract top talent across the globe to help us realise our goals. If you’re looking for an opportunity to go places and really take your career forward, we could be the perfect fit for you!
The ASOS Way
We do things a certain way - The ASOS Way. It’s our DNA and runs through every single thing we do here - it defines who we are, what we do and how we do it. Some things change, these don’t.
We are Passionate; we are proud to be a part of ASOS, we always give our best and we celebrate our successes.
We are Customer Obsessed; we know our customers love fashion and we understand what they want, we know our stuff inside and out, we put our customers at the heart of everything we do.
We Restlessly Innovate; we don’t stand still, we give it a go and we’re brave.
We are Collaborative and Respectful; We work together to get the job done, we grow ideas from within, we make things happen and we do the right thing.
People are the future of our business and we have really big ideas. We know we need people who can turn these ideas into reality – it’s our people that make the difference.
A bit about the team
The Brand Experience PM team manages the delivery of everything in the Brand Experience area of Customer Experience, for the UK and global markets. That's basically all the amazing customer facing marketing, promotional and editorial content and campaigns we put live. The team are split into 2 areas:
1. Retail and Trade PMs. These guys focus on our bread and butter retail and marketing campaigns, partnership and affiliate activity (such as opportunities with Spotify and STA) as well as promotional activity (including our fantastic sales, massive 20% off everything moments, product promotions like 30% off summer and timed sales such as up to 60% off leather for 24 hours)
2. Brand campaign PMs. This team delivers our longer lead projects including our massive peak marketing campaign at Christmas, global site launches and core propositions such as Students and ASOS A-List. Across both areas, the team are responsible for involving the right people at the right time, either across the department or the wider business, as well as managing the delivery process, communicating project plans, improving our ways of working together and getting projects ready for launch! Anyone joining this team will have an amazing opportunity to work with a lot of people across different areas of the business on a frequent basis, as well as build really great relationships within the department.
The team itself are a passionate bunch - passionate about ASOS, our global customers and the projects we work on - all whom are truly supportive of each other both in and out of the office.
Reporting into the Lead PM as a fixed term role we’re looking for this candidate to be versatile – sitting across both the Trade, Retail (and smaller projects) PM team as well as the Brand and Campaign (larger projects) PM team.
The purpose of this role will therefore be to manage the production and localisation of global content – for example sale and promotional campaigns as well as delivering the nuts and bolts of our site content, working alongside the social, site, marketing, digital marketing, production and email teams, to deliver multi channel content.
Additionally, we’re looking for this candidate to pick up some larger individual projects, which will involve working on specific larger projects, interrogating briefs and requirements, mapping out project timings, plans and leading the team to deliver the end product.
Your responsibilities include but are not limited to:
• The day to day coordination and delivery of multi-channel global content – including promotional activity online, delivered by working with retail, editorial, creative development, content management, design and marketing, plus liaising with the email and social teams
• Testing and checking of digital content, including supporting on out of office hour refreshes of site content where required
• Support the trade marketing team in coordination of retail and promotional information and be the key point of contact that connects all of the different departments
• Work with the content, marketing, social teams on refining project requirements and break these down into deliverable actions
• Work with the studio teams and traffic manager to get an understanding of how much resource is required for certain tasks/deliverable actions
• Create project plans for longer lead projects using resource information (across the immediate and wider teams including the development team, creative, UX, content, production, fashion etc) and manage projects and expectations based on available resource
• Set up roles and responsibility documents for individual longer lead projects
• Working with the resource manager on the daily management of team resource schedules, ensuring everyone is up to date and aware of all activities and upcoming deadlines
• Communicate plans to project teams clearly and effectively
• Manage the approval process
• Use our internal tool Wrike to manage and deliver all projects and share project information
• Work closely with both global and individual marketing managers, editors and local teams
• Strive to constantly improve planning, processes and procedures required to deliver content and make recommendations to the Lead PM and Head of Project Management, to ensure efficiency and effectiveness is maintained at the highest level
• Ensure effective use of budget (where required) and creative resource
Required Experience:
• At least 4-5 years experience working in house or at an agency delivering digital (including mobile) creative marketing campaigns; ideally for a global business, where there are set processes in place
• If there are no set processes – experience demonstrating how candidate has implemented new processes to support management of their projects
• Experience working directly with senior stakeholders across multiple functions
• Experience delivering projects in an AGILE environment(preferable)
• An enthusiastic and proactive attitude. This role needs to be flexible and versatile, to adapt to the type of projects and workload that may come up during this time. At ASOS you are given the opportunity to develop roles further to suit business requirements, meaning there is always the potential that this role could become permanent if we have the right candidate.
• Proven experience of working within a team, and a desire to continue to do so. ASOS is full of talented people, experts in their field. An important part of your job, especially at the beginning, will be building relationships between the different teams within HQ and local offices
It is imperative that you enjoy fast paced rhythm, constant change and are comfortable dealing with ambiguity. This is crucial in a high-growth environment, which continuously redefines itself, and essential for a candidate to have.
Essential Skills:
• A strong understanding of web, digital and creative with excellent time management skills and an ability to drive a project forward to ensure it meets its deadlines
• Technical knowledge (to an extent) for digital delivery and a passion for innovation within digital communications
• Experience managing a range of production dependencies across a wide range of platforms e.g. Mobile, desktop, email, display advertising, social, apps whilst communicating effectively with a wide team with varying skill sets, to deliver content.
• Exceptional at multitasking and thrive in a fast paced environment. The ability to multitask and deliver a range of different assets, at different times, or all at once, is essential
• An understanding or previous experience with project management tools or content management systems is desirable. This role will work very closely with the content managers and will include some interaction with our CMS as well as using our in-house project management and collaboration tool Wrike
• PC & Mac literate (understanding of photoshop, e.g. how it works, but not necessarily be able to use) is desirable
• Brilliant verbal and written communication
• Excellent attention to detail
• Dynamic, innovative and lateral thinking skills
• Change leader – motivated by operating in a changing, flexible environment
• Confident, calm, organised and a clear thinker
• Business language is English, however we’re trying to grow an internationally aware and relevant team so knowledge/experience of different languages/backgrounds and nationalities are all-important.
We really love hearing from you but before applying please ask yourself the following…
• Is this role a good match for the direction I'd like to take my career in? We want to really know why you have chosen this career.
• Do I have all the skills and experience required for this role? Be realistic. We will only consider applications that demonstrate relevant skills or the potential to match the role requirements.
• Spell Check. As simple as it sounds make sure your application is to the highest standard. You will be surprised at how many people apply with spelling mistakes on them.