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Senior Account Manager eCommerce
Adidas Group
Amsterdam, , Netherlands
Job Details - this job has expired, please see similar jobs below
Purpose & Overall Relevance for the Organisation:
This is a new role created due to the development of Marketplace as a new sales driver of our eCommerce business.
The Marketplace senior account manager will be driving the Partner Program account strategy and is the key point of contact between adidas-Reebok and assigned accounts on all Marketplace related topics
Key Responsibilities:
Functional:
• To establish professional and personal relationships to the relevant key decision makers and buyers of the assigned customers as a prerequisite to making adidas Group the ‘preferred supplier’
• Building the Marketplace range offer together with Wholesale team.
• Drive in-season and pre-season processes with all relevant stakeholders to ensure sustainable growth and efficiency.
• To represent the assigned accounts internally as an ‘ambassador’ towards all functions and vice versa and help manage all interfaces;
• To understand the assigned accounts and categories and drive the development of account strategies, formalizing them in a holistic Partner Program strategy
• To collaborate with Global, Local Marketing and Sales to create seasonal CTC plans that include Brand and SMU programs as well as their activation;
• To monitor sell-out continuously to ensure reliable and cost efficient supply for the account as well as to identify and capture selling opportunities to the account;
• Pro-actively manage all business KPIs linked to order fulfilment and inventory management, e.g. standard margin, cancellations, NS, etc.
• Overview daily, weekly and monthly reporting for the Partner Program team to drive both in-season needs and future season planning closely with the Business planning team
• To develop internal processes to enable the team to manage this business more efficiently.
Controlling:
• To measure progress on own KPIs;
• To report to all superiors using KAM standard reporting as a minimum;
• To monitor and report on customers and competitors activities and propose/initiate/take actions;
• To provide realistic plans and forecasts on customer performance;
• To ensure customer compliance with agreements;
Personnel:
• To set personal objectives, targets, guidelines and assess all reports
• To develop the functional and social skills of direct reports on and off the job
• To manage all reports as an integrated team by setting team objectives, targets and guidelines
Key Relationships:
• Exposure: sports, sales, marketing either in apparel/fashion/shoes or FMCG;
• Marketplace team of partner account.
• Wholesale team managing assigned accounts
• WE eCommerce team: Merchandising, Marketing Activations, Site Operations, Financial Services, Analytics
• WE Demand Planning
• WE Sales Strategy & Development
• Legal
• Finance
Knowledge, Skills and Abilities:
• Exposure: sports, sales, marketing either in apparel/fashion/shoes or FMCG;
• Understanding of retail merchandising, buying, product planning and/or sales and the product creation process a plus
• Strong communication, negotiation and presentation skills;
• Good business acumen
• Feel comfortable with working in an international environment.
Requisite Education and Experience / Minimum Qualifications:
• University degree in business administration preferred.
• At least 5 years working experience in eCommerce business and ideally Sales, CTC or Merchandising background
• Excellent analytical and problem solving skills;
• Fluent English, another European language would be beneficial
• Advanced knowledge of the MS Office package, with a focus on Excel and PowerPoint;
• Passion for creating the new
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