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Demand Fulfillment Analyst
Clarks
Newton, MA, United States
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Clarks is looking for a customer focused demand analyst with the goal of maximizing on time delivery. You will partner with our Customer Service Team to ensure any product delays are communicated at the customer order level so that Sales and our customers are informed as early as possible.
Align with Supply Chain and Business Unit Planners to track, analyze and report on future product delays by pattern. Analyze the order pool to determine specific customer impact. This role will work cross functionally throughout the business to order fulfillment from inception through delivery.
Core Accountabilities:
1. Coordinates with Customer Service team to manage daily releases so that customer demand is met on a timely basis, and to ensure level load at the Logistics Center.
2. Analyzes order pool to identify pack and hold and early release opportunities. Ensure order fulfillment from inception through delivery.
3. Responsible for creating and providing customer specific reports in key areas, including but not limited to: Monthly releases, Supply change impact on order pool, Fill rate reports, Exceptions, Adhoc reports based on customer and Sales requirements.
4. Responsible for communicating and analyzing supply changes that have specific customer impact.
5. Responsible for making informed decisions to adjust priority, move supply, or hold supply from specific customer orders based upon existing supply gaps and/or specific customer requirements.
6. Manages reports and publishes customer cancel data, top sellers, stock adjustments and other areas of reporting opportunity not yet defined.
Essential Knowledge:
• High School Diploma
• Bachelor’s Degree Preferred
• Microsoft Excel experience preferred
• Business Objects/ SAP experience preferred
Technical Skills:
• Reporting skills from design to execution
• Consideration of ethical principles during objective decision making
• Strong communication skills- written and oral
• Critical thinking skills to pursue new methods or solutions, and to think outside of the box
• Time management/ task prioritization