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Director of Customer Development
Bimbo Bakeries USA
Chicago, IL, United States
Job Details - this job has expired, please see similar jobs below
Have you ever enjoyed Arnold®, Brownberry® or Oroweat® bread? A Thomas’® English muffin or bagel? Or perhaps snacked on a Sara Lee®, Entenmann’s® or Marinela® cake or donut? If the answer is yes, then you know Bimbo Bakeries USA!
Bimbo Bakeries USA is part of Grupo Bimbo, the world’s largest baking company with operations in 32 countries. Bimbo Bakeries USA (“BBUSA”) includes BBUSA and its subsidiaries and affiliated entities, including, but not limited to, Wholesome Harvest Baking, East Balt, and Acelerada. BBUSA employs 20,000 associates across the U.S. in bakeries, sales centers, corporate offices and on sales routes to ensure our consumers have the freshest products to feed their families at every meal. But our associates come to work for much more – the chance to feed their own lives through exciting work that offers the opportunity to make a real difference in their professional and personal lives every day.
Description:
The Director of Customer Development for Club and MASS customers is responsible for customer vision, strategy and execution for customers in this channel and is the lead for innovation at Costco. The position is directly responsible for profitable sales volume growth with Walmart, Costco and Sam’s for the entire Business Unit across all brands. Primary interface with customers. Leads long term strategic planning and annual planning for customers through collaboration and alignment with Customer planning manager, Brand marketing, finance and sales operations. Directly responsible for product innovation for Club customers though the Club Innovation Steering Committee. Responsible for associate development and succession planning within the Club and MASS team.
Focus is approximately 60% customer alignment and 40% strategic planning and coaching.
Key Job Responsibilities
• Achieves preferred supplier status.
• Responsible for driving innovation with our brand teams for Costco nationally.
• Works closely with the Customer planning manager, Brand marketing, finance and sales operations teams to develop customer specific programs to maximize sales, price realization and profit growth while driving increased productivity.
• Regular contact with customer account leadership.
• Manages assortment plans for customers.
• Plans, forecasts and communicates pricing and promotional strategies for customers.
• Communicates weekly execution priorities throughout the Business Unit for key customers.
Position Requirements:
Education and Work History
Bachelor’s Degree, MBA preferred.
Ideal candidate will possess:
• 7-10 years of business management with 2-5 years in Account management.
• Good knowledge and history of accomplishments in sales and customer roles.
• Customer interface experience as primary customer point of contact.
• Experience leading salaried associates with team responsibility.
• Proven track record of effective leadership including people development.
• Requires excellent presentation and written/oral communication skills, as well as the ability to effectively negotiate and influence others.
• Strong analytical, and planning skills.
• Ability to consistently manage projects from conception through implementation.
• Computer skills and proficiency, specifically PowerPoint, Excel, and Word is required, as well as proficiency with PROMPT and Margin Minder.
• Travel is required - 60 %.
Key Behavioral Competencies
• Ability to effectively make strategic decisions with impact on multiple areas.
• Ability to collaborate and align cross-functionally within BU and with corporate.
• Ability to achieve specific objectives/outcomes and set/meet key initiatives.
• Ability to effectively manage direct reports at senior manager and professional staff level.
• Ability to support established project objectives, checkpoints and timelines and manage team members to meet project tasks and expectations.
• Ability to effectively implement programs for area of responsibility.
• Ability to exchange complex information effectively to reach agreement in ambiguous or difficult situations.
Bimbo Bakeries USA is an equal opportunity employer with a policy that provides equal employment opportunity for applicants and employees regardless of race, color, religion, disability, gender, age, national origin, sexual orientation, gender identity, marital status, pregnancy, veteran status, or any other classification protected by law. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, reassignment, layoff, discharge, education, training and all other working conditions. To further the principle of equal employment opportunity, Bimbo Bakeries USA has developed affirmative action plans for minorities and women, qualified individuals with disabilities, and Vietnam-era and special disabled veterans and other protected veterans.