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Sr Director Global Deal Operations Center
Hitachi Data Systems
Waltham, MA, United States
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The Company
Hitachi Vantara combines technology, intellectual property and industry knowledge to deliver data-managing solutions that help enterprises improve their customers’ experiences, develop new revenue streams, and lower the costs of business. Hitachi Vantara elevates your innovation advantage by combining IT, operational technology (OT) and domain expertise. Come join our team and our employee-focused culture, and help drive our customers’ data to meaningful customer outcomes.
The Role
This is a key senior leadership role within Shared Business Services for Sales and will establish strategy and ensure world class execution for the Hitachi Vantara global deal operations center based throughout the Americas, EMEA, and Asia Pac regions. The focus will be on operational excellence in the disciplines of configuration, pricing, and quoting of Hitachi Vantara hardware, software, services and solutions to customers. Critical to success in this role will be the ability to lead a global organization and work collaboratively with all functions across the organization including, but not limited to, Field Sales and Pre-Sales, Supply Chain, IT, Finance, Legal, Product Management, and Product Marketing.
Responsibilities
• Oversees an organization of over 100 personnel globally located, to ensure the attainment of financial and operational goals in support of Hitachi Vantara’s overall financial and strategic objectives.
• Drives long-range strategic planning for and implementation of innovative processes that increase customer satisfaction, internal productivity, and which facilitate sales effectiveness and revenue streams.
• Interacts internally and externally with executive level management, requiring negotiation of extremely critical matters affecting commercial and operational performance.
• Establishes annual organizational objectives / priorities and the performance and results of all geographies and functions comprising Hitachi Vantara Configuration, Pricing and Quoting shared business services.
• Develops and executes organization sub-functional strategy to achieve key business objectives and contributes to the development of organization functional strategy
• Builds processes and systems that have impact across own organization function and key cross-functional partners.
• Develops long term plans (e.g., three+ years) for deployment and use of significant systems and world class talent, having significant budget implications and impact.
• Selects, develops, and evaluates personnel to ensure the efficient operation of the organization.
Qualifications
• Demonstrated ability to initiate and lead operations strategy discussions and generate plans for implementation in accordance with Hitachi Vantara objectives and appropriate business models.
• Ability to influence policymaking and change the thinking of others on broad and complex issues that not only affect immediate operations, but other functional areas, geographies, and potentially company-wide operations.
• Builds In-depth knowledge of Hitachi Vantara’s business strategies to proactively anticipate business needs based on industry trends and coordinate comprehensive integration of a large operation.
• Proven track record of effective leadership, support, and development of staff to achieve organizational goals.
• BA/BS or equivalent experience. Preferred: MBA.
• Requires 15+ years experience and 10+ years people management experience
• Proven ability to build relationships, gain consensus, and collaborate in cross functional teams on complex and global projects and initiatives
• Experience with presenting to all levels of management and leadership
All qualified applicants will receive consideration for employment without regard to race, color, religion, place of origin, ethnic origin, national origin, ancestry, age, sex, sexual orientation, gender identity, transgender status, genetic information, mental or physical disability, marital status, pregnancy, veteran status, or any other characteristic protected by applicable national, state, or local law.