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Region Director of Retail
Mondelez
Minneapolis, MN, United States
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Description
With our portfolio of global Power Brands such as Oreo and belVita biscuits, Cadbury Dairy Milk and Milka chocolate and Trident gum, we’re the world’s #1 in biscuits and candy, and #2 in chocolate and gum. We’re Mondelēz International, a snacking powerhouse with operations in more than 80 countries, with approximately 90,000 employees globally and our brands are marketed in around 165 countries.
Our purpose and vision is to create more MOMENTS OF JOY by building the BEST SNACKING COMPANY IN THE WORLD.
Sales
You’ll put our customers at the heart of our business. By building strong relationships with every customer, big or small, you’ll help Mondelēz International become the supplier of choice and ensure we deliver world-class execution of our business plans in every store.
The Region Director of Retail (RDR) will direct and oversee all retail selling efforts, either Warehouse or Direct Store Delivery (DSD) within a specific geography and serve as the direct supervisor for a team of Retail Sales Managers (RSM and) Retail Merchandising Supervisors (RMS). Ensuring that all Retail priorities are clearly communicated and executed at store level is critical.
Primary Responsibilities and Accountabilities:
Develop Retail Account Strategy/Tactical Plan:
• Works with the RVP to develop strategies and standards for customer accounts called on by Retail.
• Develop region's tactical retail plan.
• Establish process to ensure customer account strategy is integrated and consistent with retail strategy and customer service guidelines.
• Support and participate with Team Leaders and customer team on selected account calls (e.g. customer reviews) and represent retail execution capabilities.
• Communicate retail account strategy/standards internally and externally.
• Lead annual retail reviews and major presentations.
• Establish process to integrate retail strategy and customer service guidelines; ensure consistency.
• Provide input into the customer service strategy.
• Communicate retail strategy/standards internally and externally.
• Provide feedback to customer teams on sales opportunities and input into customer plan development.
Lead and Drive Retail Execution:
• Set performance expectations and standards for direct reports.
• Assist personnel with plan/program development.
• Establish coverage standards for each retail customer.
• Set process and standards to ensure region responses to customer's needs are quick and reliable.
• Proactively resolve issues/conflicts between retail customer teams, if necessary.
• Feeds back retail conditions to RVP based on first-hand knowledge.
• Communicate retail strategies/tactics to direct reports.
• Provide mechanisms for effective field communication.
Develop and Coach People:
• Develop region HR strategy and plan (e.g. succession plan).
• Develop and monitor to ensure training standards are met in the region.
• Provide formal and informal constructive feedback.
• Work with direct reports to create and execute development plans and individual career paths.
• Provide ongoing feedback to RVP about personnel capabilities/development.
• Goes on retail "work-withs" to coach and assess personnel capability and retail conditions.
• Communication champion.
• Calibrate RMS and SR performance to ensure MAP rating consistency.
Manage Retail Resources:
• Efficiently allocate resources
• Manage retail execution budget
• Provide input into Manger of Training and Recruiting priorities
• Hire, terminate, and evaluate retail personnel
• Attract and retain high caliber candidates
• Ensure execution of all key HQ programs at splinter group level by providing strong leadership to key account personnel
Qualifications:
• Bachelor’s degree in Marketing or Business Administration.
• Minimum of 10 years of consumer products industry experience along with strong sales knowledge with an emphasis on managing customer relationships (HQ management), retail deployment, sales finance, and sales operations.
• Minimum of 2 years of people management experience.
• Retail leadership experience.
• Strong knowledge of customer and business strategies.
• Solid organization, project management and planning skills.
• Strong written / oral communication skills.
• Ability to work in a dynamic environment.
• People management experience and skills.
Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, gender, national origin, disability, protected Veteran status, uniform service, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.
Applicants must complete all required steps in the application process, including providing a Resume/CV, in order to be considered for this position.