This job has expired, please see additional jobs below
Associate Director, Experience Strategy & Design
VaynerMedia
New York, NY, United States
Job Details - this job has expired, please see similar jobs below
Associate Director, Experience Strategy & Design
New York, NY
Hello! Where have you been hiding? We’re looking for a service design thinker, meets humanistic usability researcher, meets insightful experience strategy hacker to join our team. More specifically, we are seeking an Associate Director, Experience Strategy & Design.
Our team is collectively redefining and modernizing consumer-centric and intuitive consumer experience (CX) solutions, advancing the design and usability of VaynerMedia’s social and digital solutions for clients.
You are: self-motivated, extremely collaborative and insatiably curious about people, experiences, communications and innovative ways to form brand-to-consumer connections. You are energized by digging into the insights and surfacing the most interesting aspects of consumer intent or a decision journey (often hidden from sight). You bring your own flair to experience strategy and can think holistically about designing experiences for consumers. You can conceptualize interfaces, visualize digital experiences or applications, and understand how each touchpoint is connected to the full consumer experience.
The team is: hyper-collaborative, agile and built from diverse backgrounds and experiences. We value insight-fueled creativity, cultural anthropology, empathy and emotional intelligence in the way we surface insights and build experience strategy.
VaynerMedia is: Our entrepreneurship DNA runs deep. We’re willing to break rules, try new things, and test hypotheses if it means better understanding our craft. Think ‘strategic playground’, and not ‘agency’.
We can’t wait to meet you.
EXPERIENCE/KNOWLEDGE REQUIRED
• 5+ years of experience in experience strategy, UX design, usability testing, interaction design, information architecture and related service design or human centered design thinking disciplines.
• Excellent creative, analytical and process-oriented skills, as well as verbal and written skills.
• Advanced knowledge of Adobe Creative Suite, Sketch, Omnigraffe, Invision or similar tools.
• Experience designing websites and multi-platform digital experiences.
• Ability to design wireframes, user interfaces and strong knowledge of site design and usability principles, issues and techniques.
• Proven ability to think strategically, with a balanced analytical and creative approach.
• Demonstrated excellence in client service professionalism, maturity, and diplomacy.
• Collaborative and able to successfully bring people from different disciplines, from creative to technical, internal and external together to achieve desired outcomes.