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Account Director, Corporate PR
Ketchum
Toronto, , Canada
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Overview:
Our Toronto office is currently looking for an Account Director to join our Corporate practice. Someone with strong corporate experience working across multiple industry areas, serving clients across the full spectrum of corporate communications, from corporate reputation, issues management, crisis preparedness, CSR, B2B, social and digital, thought leadership and executive visibility.
It’s an opportunity to work on high-profile accounts with some of the most influential brands - both homegrown and global. We’re looking for candidates who thrive on building business and challenging clients creatively and strategically to deliver the best results. This person is passionate about building teams and actively mentoring talent to stretch. Our ideal candidate is comfortable wearing a lot of hats and is a proactive problem-solver. This person should be a hands-on strategist; an exceptional presenter and writer, with strong managing and mentoring experience.
Responsibilities:
• Act as primary contact to clients, continually fostering client-agency relationship to build trust and become a valuable resource to clients
• Provide strategic guidance to clients on an ongoing basis; anticipate and address clients’ needs
• Troubleshoot clients problems as they arise; seek senior management input whenever appropriate
• Motivate team members by promptly reviewing work and providing constructive feedback; encourage team to take advantage of training and development opportunities
• Assist account team(s) in working effectively and in the best interest of client(s)
• Demonstrate proficiency in writing and editing materials
• Strive to develop the best communication and presentation skills possible to effectively articulate ideas to clients, colleagues and others
• Manage account financials including budget allocation and control, time sheets, client billing, supplier invoicing and purchase orders; ensure team billability and account profitability
• Work with account team(s) to build incremental business
• Communicate account status to agency management regularly
• Participate in new business programming and presentations
Qualifications:
Any combination of education and experience providing the required skills and knowledge for successful performance would qualify. Typical qualifications would be equivalent to:
• Bachelor’s degree in Communications, Public Relations, Journalism, English, Marketing, or a related field
• Minimum of ten years of large agency and/or public relations experience, ideally with working with large corporate clients
• Demonstrated track record in building strong client relationships and delivering programs that exceeded anticipated results
• Proven track record in growing business
• Direct experience in building and managing teams
• Broad-based exposure to all skill areas, including proposal planning, writing and presentations, media relations, and consultative selling
About Ketchum:
As a global public relations and communications agency with 90 plus years of experience, Ketchum builds brands and reputations for clients. We start conversations, build communities and engage stakeholders—and have a lot of fun doing it. We inspire and empower our people to think about products, companies, issues and challenges in a different way. And we’re just crazy enough to think we can impact the world – and how it responds to ideas – through communication.
We believe great ideas shatter expectations, change thinking and build brands. We call this break through, and it’s our mission to deliver it. How? Very simply—our people. By listening, cultivating diverse perspectives and rewarding fearless creativity, we’ve developed a culture of break through.
Interested? We’ve got an opportunity for you.