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The WM Specialist plays a key role in supporting and driving the new WMS and continuous improvement in all areas of the operation. This position prioritizes and directs warehouse system related projects in the area of distribution warehousing.
Configure Manhattan Associates software and other warehouse systems to meet the business requirements.
Develop and execute test cases for software modifications and future upgrade implementations.
Provide day-to-day support for PkMS and other Warehouse systems.
Identify opportunities for workflow/process improvements interact with areas to jointly develop ways to enhance productivity, efficiently and effectively
Consults with users to identify current operating procedures and to clarify functional objectives
Serve as the functional and business process expert for Operations
Clarify requests for enhancements with the requestor and documents initiative definition
Drive collaboration between business leaders and users to for process and system improvement.
Demonstrate detailed knowledge in distribution / fulfillment concepts and system solutions
Drive all unit and integration testing, training and start-up of all systems or modifications
Conduct technology research as it relates to the functional objectives of the business unit
Maintain templates and requirements for all technical documents for Supply Chain including: modification specifications, project schedules, test plans, training documentation, release notes
Providing WM (PkMS) application support including issue resolution, application configuration and testing, and report generation to support operational activities
Insure consistent warehouse system processes across facilities
Maintain issues logs and resolution history
Participate in weekly status meetings
Coordinate acceptance testing, training and general info dissemination to operations Staff
Support and manage configuration & documentation of the WMS and modules
Create and maintain a comprehensible Configuration and Troubleshooting Document
Implement and maintain the new Labor Management and Slot Info System modules
Required to be on call every third week to resolve issues should they arise
SCHEDULED WORK HOURS: Monday-Friday 8:30 AM TO 5:00 PM
Bachelor of Science degree in Industrial Engineering or related technical degree
Hands on work experience (internships and/or co-op programs) Warehouse Operations a plus
Exceptional interpersonal and communication skills
Self motivated (multi-tasker)
Warehouse Management system experience, Manhattan PkMS a significant plus.
Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint and Access) required
Working knowledge of SQL a plus
Labor management and shipping systems experience a plus
Experience and analysis to develop creative and innovative solutions
Ability to translate business requirements/processes into configuration and development specifications
Ability to learn new technologies
Project management experience and change management skills
Able to communicate effectively at all levels from distribution hourly workers to upper management