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Are you looking to work for one of the most exciting brands in the outdoor industry? Vans, a brand of VF Corporation is looking for exceptional customer service reps to fill part-time and full-time seasonal positions in our e-Commerce Customer Service Department.
***Due to VF’s response to the COVID 19 outbreak, all employees are currently working remotely from their homes. Additional job requirements at this time is having a quiet space where you can work uninterrupted and free from distractions.
Why should you apply?
Earn $14.00 - $14.50 per hour (depends on schedule)
Flexible hours- Can work anything between 20 – 40 hours a week.
GREAT FOOT IN THE DOOR!!! High level performance may lead to long term employment.
Casual work environment and great culture
Principal Duties and Responsibilities:
Provide exceptional customer service by responding efficiently, accurately, and courteously on all customer transactions through inbound calls, live chat, and email correspondence.
Process product orders and provide prompt and efficient response and resolution to all customers’ requests.
Assist customers, sales reps, and management with inquiries or issues concerning orders.
Analyze, review, and process customer's request for return authorization and credits.
Maintain effective communication with customers to provide on-going information flow as it relates to sales, promotions and problems to ensure accurate billings and shipments.
Provide technical and/or product information as required to respond to customer inquiries.
Must be at least 16 years of age
Must be able to work within the hours of 8am – 6pm.
Must be able to work until September at least
Basic computer skills required
VF Corporation partners with Kelly Services to complete employee onboarding and weekly payroll processes for their contingent staff. It is important to note that once hired, Kelly Service would be your employer, not VF Corporation.
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