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Position: Territory Adoption Manager (TAM)
Reports to: Area Sales Manager (ASM)
The Territory Adoption Manager is primarily a Sales Role. The position carries a quota and earns commission. The position covers cases at accounts they have been assigned, and in rare occasion covers cases outside of assigned accounts.
DUTIES AND RESPONSIBILITIES:
Communicate all details of pending cases per protocol to Customer Service
Ensure all inventory needed for a case is available
Provide detailed instruction on product use to staff during procedure to ensure superior patient outcomes
Submit all required paperwork to Customer Service upon completion of each case
Collection of Purchase Order (PO#) for all cases covered
Train advanced practitioners on the therapy o Ensuring all staff can identify patients diagnosed with stenosis that also feel relief in flexion.
Ensuring that contraindications are clear to all staff members and not confusing
Implement intra office workflow processes
MRI reviews (consistent w/ HIPAA guidelines) o Ensuring all staff can identify and confirm central, lateral recess and foraminal stenosis on axial and Sagittal cuts on MRI’s.
Delivering ongoing information as the therapy evolves.
Educating physicians and advanced practitioners on product talk track and how to identify through patient exam if pain is relieved in flexion
Keeping ppt materials stocked
Posters, spine models, etc.
Working with Surgery Coordinator to ensure cases are scheduled in advance and efficient
Assist office staff in proper utilization of PRIA for patients requiring prior authorization
Outside of office
Finding and creating relationships with key referral sources o Identifying referral sources in the community that have large populations of stenosis patients and the ability to readily refer to treating pain physicians
Including Primary Care, Gerontology, Cardiology, etc.
Working w/ skilled nursing facilities to have their pts seen by treating physicians
All referral activities are within company policy guidelines
Setting up round table educational events for primary care physicians
Working with local societies on education (journal clubs, events)
5+ years of related experience
1-2 years of medical sales experience
Professional level knowledge of anatomy, spine, and pain management disciplines strongly preferred
Fluoroscopic and MRI imaging experience strongly preferred
Bachelor’s degree or minimum of 3 years of experience in a related technical area.
Clinically proficient at lumbar spine related orthopedic and/or pain procedures.
Professionally proficient sales skills ideally within medical device related sales.
High attention to detail and accuracy; able to manage multiple tasks.
Excellent communication skills.
Works well under minimal supervision or direction given by the Area Sales Manager and Sales management.
Company is an Equal Opportunity Employer
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