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Supv, Network Maintenance
Entertainment & Media Industry Company
Blairsville, PA, United States
Job Details - this job has expired, please see similar jobs below
Job Summary:
Responsible for supervising and coordinating the daily activities of the
Network Maintenance Technicians who perform tasks in the same function.
Sets priorities for the team, assigns tasks, and checks work
performance at regular intervals. Establishes and implements
procedures, performance standards, and best practices. Develops and
trains staff. Resolves customer inquiries in an organized and timely
fashion.
Core Responsibilities:
• Selects and provides training and direction to Network Maintenance
Technicians on all maintenance activities, proper work methods, quality
standards, and equipment.
• Supervises the daily schedule and delegates responsibilities.
• Monitors work production and quality, ensuring that all repairs meet
required specifications and that all safety and Company procedures are
followed.
• Reviews FCC technical requirement and maintains records accordingly.
Performs all FCC-related field testing; maintains network at or better
than design specifications.
• Enforces performance standards and guidelines for Field Operations.
Implements/monitors ongoing work safety programs in compliance with OSHA
standards.
• Coordinates and participates in work performance reviews along with
providing ongoing open communication with the team.
• Analyzes operations and performances to assure operational
efficiencies through productivity, quality control, customer
satisfaction, and trouble calls on installs.
• Coordinates vehicle preventative and corrective maintenance.
• Resolves customer complaints in a timely and professional manner.
• Orders supplies and equipment and keeps accurate records.
• Consistent exercise of independent judgment and discretion in matters
of significance.
• Works within manufacturer's rated weight capacity for all equipment,
including but not limited to ladders and aerial lifts.
• Regular, consistent and punctual attendance. Must be able to work
nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.
Job Specification:
• Associates Degree or Equivalent
• Previous Company experience required;
• Generally requires 4-7 years related experience
Company is an EOE/Veterans/Disabled/LGBT employer