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About Company, America's Most Convenient Bank®
Company, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, Company and its subsidiaries offer customized private banking and wealth management services through Company Wealth®, and vehicle financing and dealer commercial services through Company Auto Finance. Company is headquartered in Cherry Hill, N.J. To learn more, visit Company website. Find Company on Facebook at Company website and on Twitter at Company website_US.
Company, America's Most Convenient Bank, is a member of Company Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "Company". To learn more, visit Company website.
The Store Manager III develops and manages an account portfolio including: Deposits, loans, fees and expenses (commercial, small business and consumer). The Store Manager III leads, coaches and motivates the Store team to deliver a legendary Employee and Customer Experience while achieving shareholder value through sales management. This job coaches and develops the store team, ensuring ongoing training, performance management and talent development and is responsible for overall performance of the store through all Store Sales, Service and Supervisory Personnel. The Store Manager III promotes the Company brand through active leadership within the community. At the discretion of the leadership of the Market, this position may be asked to manage more than one location within close proximity to one another.
Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
Accountable for achieving an overall Legendary Customer Experience in the Store
Serves as Small Business Advocate for the Store through active engagement in the local community and cultivating Center of Influence (COI) relationships
Proactively reaches out to Small Business Customers and Prospects to develop and deepen relationships through needs-based conversations
Makes quality referrals to appropriate partners
Originates loan applications, handles Conditions of Lending and conducts loan closings
Ensures team members fully complete required training prior to servicing Customers
Responsible for the Operational Standards of the Store, including but not limited to, cash handling, control of negotiable items, preventing fraud, managing controllable expenses, promoting integrity, Customer privacy and Employee safety
Leads by example and coaches team members to focus on Customer Experience, by having needs-based conversations and offering financial solutions to meet our Customers' needs
Accountable for achieving both Store and individual performance metrics
4-year degree or equivalent experience
4+ years related experience required
Supervisory or leadership experience required
Excellent verbal and written communication skills
Demonstrated ability to provide Legendary Customer Service
Proven sales ability and business development skills, including ability to conceptualize and implement strategies
Proven ability to manage competing priorities, strategically aligning efforts and activities to meet Store goals and objectives
Strong presentation, analytical, interpersonal and collaborative skills with all levels of internal and external Customers
Small Business lending experience required
Previous consumer and residential lending experience preferred
Knowledge of Bank product lines and services as well as an understanding of Store operations and security
Demonstrated ability to lead and motivate team members
Proven knowledge of Microsoft Office suite
Proficient in expense management
Notary License (Preferred)
At Company, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.
If you are a candidate with a disability and need an accommodation to complete the application process, email the Company US Workplace Accommodations Program at ___@___(apply_to_show_email) . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.
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