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Responsible for managing and providing leadership to the Total Rewards team including effective communications, coaching, training, and providing developmental opportunities. Plans, directs and controls activities and staff involved in the development, implementation and administration of the Company employee benefit programs. Reviews company programs and investigates current trends, practices and costs. Oversees negotiations with carriers regarding rates, services, administration and coverage. Develops financial and operational objectives. Ensures operational plans are aligned with business objectives. Contributes to functional strategy development. Has a greater degree of impact of business results, and typically manages one or more groups of professional employees.
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job
Own the customer experience – think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services
Know your stuff – be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences
Win as a team – make big things happen by working together and being open to new ideas
Be an active part of the Net Promoter System – a way of working that brings more employee and customer feedback into the Company – by joining huddles, making call backs and helping us elevate opportunities to do better for our customers
Drive results and growth
Respect and promote inclusion and diversity
Do what’s right for each other, our customers, investors and our communities
Manage and oversee absence management programs and our return-to-work strategy across the Company enterprise. These programs include short-term disability, family medical leave, workplace accommodations under the Americans with Disabilities Act and Parental benefits.
Create and develop new disability and leave strategies to enhance the end-to-end employee experience while driving business performance.
Lead the implementation of new absence management strategies designed to drive down business days lost while boosting employee productivity.
Partner closely with key stakeholders, such as Risk Management, Legal and field representation to drive process enhancements and better program efficiency.
Oversee key vendor relationships (Sedgwick, MetLife) to further operational consistency and effective claim administration.
Execute the overall absence management strategy across the entire Company enterprise in collaboration with internal and external stakeholders.
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
Other duties and responsibilities as assigned.
Bachelors Degree or Equivalent
Years of Experience
8-11 years of related experience
Company is an EEO/AA/Drug Free Workplace
The above information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
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