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At Amegy Bank, everyone counts! Your contributions are valued, and everyone has the opportunity to grow in their career. We're committed to doing the very best for our customers, our communities and our employees.
We are looking for a Sr. Client Service Associate/Lead Teller to provide top notch customer service to our clients and customers at our Holcombe Blvd.-Greenbriar banking center. If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, then we are interested in speaking with you!
Ideal candidates will have the skills and experience necessary to:
Assists in mentoring and coaching, reviews, monitors, and coordinates scheduling and workflow of Client Service Associates in a banking center.
Ensures that Client Service Associates are in compliance with bank policies and procedures by observing daily work assignments.
Ensures that there is an appropriate cash supply, orders currency shipments as needed, and verifies money shipped to banking center.
Opens and closes vault daily, controls cash in vault, and distributes daily cash to Client Service Associates.
Assists managers in the efficient daily operations of the banking center.
Delivers exceptional customer experience while uncovering product or service needs for referral opportunities.
Reviews banking center proof, Client Service Associates recap, and reporting.
Performs Client Service Associates functions as required.
High School Degree or equivalent and 2+ years of directly related Teller experience. Contributes to the development of new theories and methods. Advanced knowledge of Teller cashiering/money handling practices; fraud compliance, detection, and prevention; retail banking products and services; bank operations.
Hours: Monday – Friday: 8:00 AM – 5:00 PM., Saturday: 8:45 AM - 1:15 PM, 40 hours/week
Must be able to work a flexible schedule within the hours listed above
Experience preferred in meeting sales goals and/or sales referral goals
Must frequently lift and/or move up to 25 pounds
Salary and job level commensurate with experience
Employees regularly scheduled to work 20 hours or more per week are eligible for a full benefits package.
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